

Teaching robots to dance
What if technology were designed to make our lives more poetic?
As the curtain parted on moooi’s 2022 exhibit, the audience was treated to a multi-sensory performance unlike any other: four synchronized robot scent diffusers telling a story through dance. As the robots—called Piro—swayed and dipped to the beats of a custom-designed soundscape, it was easy to forget the performers were made by a team of industrial designers and engineers in San Francisco.
The work expressed a future vision for what it means to humanize technology. Rather than design technology to make our lives more efficient, what if instead we designed technology to make life more beautiful?
For twenty years, moooi has seduced the world with bold, imaginative design. The firm, named after the Dutch word for beautiful, made its name by designing furniture and home goods that appeal to an interest in pushing the edges of form as much as function. Moooi came to IDEO looking to create an exhibit for the largest furniture fair in the world that might provoke the audience to imagine a world where design’s primary function was to inspire joy.

“Defy Gravity”: one of several experiential “worlds” moooi created for the 2022 Salone del Mobile. Each room had its own scent, soundscape, color, and digital experience.
Our process started by going wide. We presented 20 potential conceptual designs to the team, one of which moooi founder Marcel Wanders lovingly referred to as the “farting pet,” a robot scent diffuser that could walk around the home.
A scented smoke ring lingers in the air after Piro’s final crescendo.
From there, a team of IDEO designers enlisted the support of Catie Cuan, a choreographer who specializes in human-robot interaction, and Dutch sound design firm KLOAQ, to refine the concept into a four-minute performance piece.
Piro learned to mimic balletic human gestures.
The final result was technically involved: four robots moved independently, controlled by custom electronics and software designed to mimic the movements and grace of ballerinas. But in the performance itself, the complex mechanics disappeared, allowing the audience to experience not just what technology can do, but how it can make us feel.

What happens when a designer and a classically-trained choreographer collaborate? Attendees of Salone del Mobile.Milano, the largest furniture fair in the world, got to see for themselves.


Empowering frontline communities
CSAA Insurance Group leads a global call for climate resiliency solutions.
To build a climate-resilient future, we need an all-hands-on-deck approach across industries and organizations, as well as the leadership and collaboration of frontline communities themselves.
To that end, IDEO and CSAA Insurance Group worked together to unite nine partner organizations, including Aon and the Environmental Defense Fund, to launch an open call for solutions to help communities prevent, prepare for, and recover from climate-related disasters. The goal of the Challenge was to surface actionable and scalable ideas that experiment with new technologies, models, and partnerships, then provide innovators with the support and funding they need to get their ideas off the ground and into the hands of frontline communities.
IDEO set these entrepreneurs up for success throughout the submission process, holding one-on-one conversations with participants, sharing constructive feedback on potential solutions, and developing their ideas and skill sets. The team also hosted workshop and panel sessions to grow community bonds and provide expertise on critical topics, including assessing climate risk and storytelling for impact. Hundreds of ideas came in from around the world, ranging from harnessing the power of AI, to building resilient infrastructures, to democratizing access to climate data, and more.
Once all of the ideas were in, a cohort of judges with a wide diversity of work and lived experience screened for concepts that were relevant, impactful, novel, community-informed, and equitable. At the end of the Challenge, the team chose 13 winning concepts with high potential for impact and partnerships, including Reef Rocket, which seeks to fabricate natural biocement reefs that reduce coastal flooding and erosion, and BurnBot, which is working to prevent wildfires by conducting controlled burns at scale.
For these winning entrepreneurs, the end of the Challenge is just the beginning. Now, they are equipped with critical early funding, as well as a cohort of climate entrepreneurs, along with mentorship from IDEO, CSAA, and the other organizations. It’s a big step forward as they introduce new forms of equitable and transparent data, promote the voices of BIPOC communities, and bring to market new technologies that will protect and support frontline communities through this ongoing crisis.
In the US alone, climate-related disasters cause $120 billion in damages annually. That figure is five times greater than 50 years ago, and projections are $2 trillion by the end of the century.
Nearly 90% of counties in the US declared a natural disaster over the last decade.
418
submissions
13
winners
$1M
in prizes


Faster science
How the NSF leveraged design to unite multidisciplinary teams.
Every year, the NSF provides around 30 teams with up to $750,000 and a year’s worth of coaching, training, and collaboration to develop solutions for research areas like sustainable ocean use or combating fake news. Over the course of nine months, the teams learn how to uncover insights about human needs and design durable solutions for end users. But many of the scientists and experts in the program felt stretched by the idea of putting the needs of end users in the mix with their scientific testing—something few of them have been trained to do in their previous work.
To make that process feel more achievable, the teams built out prototypes and received guidance on refining and pitching their ideas along the way. IDEO joined the project as an innovation partner, facilitating hands-on workshops and creating “Science TV” episodes that could help the program reach a broader audience, deepening its impact now and in the future.

To help grantees get vulnerable, and evolve their ways of working, IDEO sent grantees to improv training so that they could learn to build off each other. The team also took them to magic shows and on ghost tours in downtown San Francisco to learn the value of compelling storytelling in their work. The fun was part of the plan—gelling as a team and building relationships meant participants could make mistakes in front of one another. Being wrong doesn’t come naturally to academics, but it’s a key part of the design process, and a crucial part of solving complex problems .
Each year, a select group of teams move onto the next phase of the “coop-etition,” receiving up to $5 million in additional funding. And all of the participants leave with valuable new skills they can use to break out of their own silos and create human-centered, ground-breaking solutions for the rest of their careers.
When the NSF launched the Convergence Accelerator and made the radical move of bringing together teams from different disciplines, these academics, scientists, and industry partners didn’t have a shared language to move their ideas forward, and needed a structured approach to coming up with new solutions.
164
trained research teams
$200M
in federal support granted to AI-driven innovation, quantum technology, food security, sustainable materials, opportunities for people with disabilities, and more


Climate captains
An innovation accelerator bolsters the impact of climate startups.
IDEO and The Earthshot Prize built a nine-month Fellowship program and a five-day, in-person retreat to give Finalists the best shot at reaching the Prize’s ultimate goal: to scale the solutions that will repair our planet this decade.
To build out the new Fellowship, IDEO took a deep dive with the previous year’s Finalists to uncover where they needed critical support. This research revealed that the Finalists needed more ways to leverage the Earthshot platform, connect with potential partners to help scale their ideas, and build community with each other. The IDEO team then used those insights to create a set of recommendations The Earthshot Prize team could implement to create a more supportive and structured experience. Ideas they took forward included assigning a designated “Leap Advisor” who could provide guidance and assistance for each Finalist, as well as an advisor from the Prize’s Global Alliance Network who could partner on specific growth initiatives, like scaling product design, or policy change.
Next up: the design of the retreat itself. Together, IDEO and the Earthshot team had three goals for the cohort’s week together in Windsor: focus on new forms of leadership and movement building, spur action through storytelling, and foster community.

The team developed the curriculum with leaders from Google X and Speed & Scale, alongside startups like UPSIDE Foods. They designed moments to build community, like paired walks and a chocolate-making workshop where Finalists could get to know each other away from the noise of meetings.
Photographers captured the event to create assets for Finalists to use when pitching their ideas, and Finalists honed their storytelling skills. But what most remember is the magical moments of coming together as a cohort of next generation climate leaders who will help each other make an impact on the problems facing our planet, long after The Earthshot Prize has concluded.
The problems facing our planet are enormous, spanning industries, borders, currencies, and regulatory environments. Meaningful solutions will require leaders who can work across those lines.
30
climate solutions accelerated in first two years


4 Ways to Get Smarter About Money
Resources for clueless designers
1. Daily Worth (website & newsletter): A daily dose of financial news offering advice tailored specifically to women. It separates your financial life into four major buckets: Plan, Earn, Spend, and Live. Articles are easily digestible and engaging. Topics range from “Running your business like Beyonce” to “Increasing your willpower.”
2. Smart Couples Finish Rich by David Bach: Reading this changed how my husband and I manage our money. It intends to get you and your partner on the same page financially and moving forward as a team. Which can be good for your bank account, and your relationship.
3. How to Worry Less About Money by John Armstrong: Taking a unique approach, this book addresses our relationship with money rather than advising us on how to make more or spend less. It asks you to define your “money worries” and their origins as opposed to, say, dithering over “money troubles.” It made me realize that all relationships take introspection, nurturing, and work. Including my relationship with money.
4. Society of Grownups (Boston-based brick & mortar and online platform): Our friends at the Society of Grownups are a vast resource for fiscal education and advice. They are helping to normalize financial planning as a component of our daily conversations. In fact, my conversation with the young woman that kicked off this whole affair was one of many that inspired the creation of the Society of Grownups—a project that deeply inspired each individual team member to make fundamental shifts in their relationship with money.
Smart designers really do finish rich.
Two years ago, I interviewed a young woman about money. Sitting in her living room in Southern California, I was struck by two things: One, I realized she was completely clueless about the role finances played in her life, and two, I realized that I was, too. So I set out to school myself. Here is a selection of my go-to money resources:


When Chickens Tweet and Nerds Rule the Earth!
Musings on the future of the Midwest
Detroit's auto industry is slowly speeding toward recovery. Kansas City's fierce foodie culture is helping it reclaim its status as "Paris of the Plains." And inspiring Chicago artists/urban-renewal impresarios like Theaster Gates are breathing new life into long-neglected neighborhoods.
As IDEO's official Midwest outpost, designers in our Chicago studio wanted to mark this "it moment" in the region's history with a series of talks exploring its past, present, and—as we see it—very bright future. We humbly call these prognostications about automobility, food, urban infrastructure, agri-tech, water, data, and more, "The Future of the Midwest."
As Midwesterners, we're said to be plainspoken pragmatists. But as designers, we can't help but be outspoken optimists.
But don't just take my word for it, hear what my fellow "ChIDEO" designers have to say.
WATCH: A series of provocations and prognostications on our beloved Midwest by IDEO Chicago.
What do Twinkies, skyscrapers, House music, and the Model T have in common? These (in)famous cultural phenomena all hail from the Midwest. At one time, the region was disregarded as "flyover country" by jetting-setting East and West Coast-types, but these days, the nation's Heartland is regarding itself with a new sense of pride.


Putting a Dent in the Universe
Steve Jobs, creativity & death
It’s not just the squirrel that is looking at me. A cemetery employee purrs past in a golf cart, giving me the once-over. I am an intruder. The etiquette of cemeteries is strange. You come here for funerals, at which you’re allowed to be sad and to contemplate mortality. The rest of the time, you’re supposed to be getting on with your life.
I look up at the oak trees again. I recognize them from a video posted on YouTube by an Italian man. Like me, he was here looking for the grave of Steve Jobs.
Steve Jobs died in 2011, of complications arising from pancreatic cancer. Now he’s somewhere around here, just a couple of miles from his house, in an unmarked grave in the Alta Mesa cemetery.
I remember watching The Daily Show on the day his death was announced.
“For him to die young seems so strange,” said Jon Stewart. “With other people of his magnitude, like Henry Ford and Thomas Edison, you feel like we wrung everything out of them. They were old when they died. With Steve Jobs, you really got the sense… we’re not done with you yet.”
Looking at Alta Mesa’s barren grassy field, broken only by tarnished plaques and a couple of windswept bouquets, I wonder if Jobs would have ever got around to redesigning the death experience...
Looking for the rest of Neil's post? Please continue reading on Medium.
I’m in a graveyard in Palo Alto, California. The sky overhead is cornflower blue. Wind rustles through surrounding oak trees. A squirrel trots out onto a tree branch and squints at me. It’s like nature is doing everything it can to emphasize the contrast between its own glorious aliveness and the utter deadness of the humans underfoot.


Quantifying Nemo
FishBit's connected aquarium is off the hook
This clever new app and connected device allows aquarium owners to remotely check the health of their tanks. Recently, we spoke with Garrett Winther, an IDEO Chicago engineer by day and FishBit co-founder by night, about how he got involved in the scrappy seven-person startup and how they plan to win over the aquarium market—hook, line, and sinker.
What’s FishBit?
FishBit is the connected aquarium. Owning a large tank, especially a saltwater one, is notoriously difficult and expensive. Fish can die if the water’s pH levels change .1 percent up or down, so there are both emotional and financial stresses that come with owning a tank. FishBit allows owners to remotely control their tank’s chemical balance and keep maintenance activities on schedule.
How did FishBit start?
One of our cofounders, Nathan Levine, grew up with a fish tank. Then, he left for college and asked his dad to take care of it. When he came home for a visit, his whole tank was dead. It was one of those events where he asked himself, “There’s got to be a better way...”
Years later, when the Internet of Things became a reality, Nathan decided to do something about his remote-aquarium-monitoring idea. He’s an iOS developer. He knew how to build software, but he needed someone who could build physical electronic and mechanical prototypes. That’s where I came in.
What’s the development process been like?
My role has been less about final engineering and more about using human-centered prototyping methods to build FishBit the right way. We created the first working FishBit prototype with full sensors and an iOS app in just a weekend. Then, we showed the prototypes to aquarium owners in Chicago, got feedback, and iterated on the design—much like we’d do at IDEO.

What are you learning from being a startup?
How to nimbly prototype hardware and how to launch a product quickly into market. With FishBit, we launched on Kickstarter in a very limited fashion (just 30 Beta units) so we could put it into users' hands and start testing it in real-life situations. We hand-built those 30 units with CNC machines and some interesting molding technologies. Instead of waiting three weeks to have something professionally manufactured, we had something tangible in a few hours and learned something along the way.

What’s next?
We've fulfilled our initial Kickstarter backers' orders and made sure those Beta units lived in people's tanks safely and did everything they were supposed to. This February, we launched another Kickstarter campaign to sell our core product—the device and app—to the masses.
Do you own a fish tank?
I currently have a 30-gallon freshwater tank with three tiny fish in it. It’s challenging. Maybe when FishBit exists, I can upgrade to salt water.
Owning a saltwater aquarium can feel like opening a can of worms, especially for nervous newbies. Tiny imbalances in pH, temperature, and salinity levels can mean the difference between life and death for Nemo and friends.
Thankfully, there's FishBit.


Lindsey Turner
I’m passionate about building brands, products, and experiences that help organizations show up with meaning and momentum.
I help organizations cut through complexity by shaping how they show up, through brand strategy, identity, and storytelling.
Working at the intersection of brand and business, I bring an editorial eye and a bias toward making—turning ideas into tangible experiences that people can understand, trust, and believe in.
My work spans government, healthcare, financial services, media, and consumer goods, from launching Gen Z-focused ventures to building innovation labs and reimagining legacy brands. I relish moments of ambiguity and enjoy translating across teams, perspectives, and priorities to move ideas forward.
I started my career in editorial and digital design, shaping cross-platform experiences and identity systems in publishing and agency environments. That foundation still shapes how I work today: I’m detail-oriented, collaborative, and overreliant on the Oxford comma. I hold a BFA in Visual Communication from the School of the Art Institute of Chicago.


Rachel Young
My work helps organizations see who their products aren't working for—and build the will and the tools to do something about it
For 25 years, I've asked the same question: Who does this design exclude—and what are we going to do about it?
My work spans human-centered strategy, inclusive design, and qualitative research, with clients ranging from Microsoft, Google, and Verizon to the National Science Foundation, and San Francisco Unified School District.
Before IDEO, I taught elementary school in East Palo Alto and spent a decade doing design work with social service organizations—where I learned firsthand what it costs people when systems are built without them in mind.
I am currently writing User Error, a nonfiction book about digital access and the design decisions behind it. I live in Oakland, California.


Brian Pelsoh
I lead with craft, ensuring our work is creatively excellent: rooted in deep human insight and imagination, while also grounded in the realities of business and technology.
My expertise spans brand, communication, and product design across tech, education, the arts, and social impact.
I believe great work demands both high-level vision and obsessive attention to detail, and only happens through collaboration.
I bring an inclusive, hands-on approach and a deep understanding of business, which enables me to consistently deliver excellence while always asking why.
Before joining IDEO, I worked at the brand firms Pentagram and VSA Partners. I began my career as a designer, leading teams at the School of the Art Institute of Chicago and the Milwaukee Art Museum. I hold an MFA in graphic design from Maryland Institute College of Art and a BFA in communication design from the Milwaukee Institute of Art & Design, and have taught at some of the best design schools in the US.


Tony Wong
I am responsible for IDEO’s long-term success in China and working with clients to use design as a tool to enable growth.
I am responsible for IDEO’s long-term success in China and working with clients to use design as a tool to enable growth. Specifically, I have helped Chinese companies design holistic brand solutions through the development of their products, communication, services, and innovation teams, and I have helped multinationals expand their presence and influence in China.
I advise global leaders on developing China-led innovation and capabilities.
In over 15 years in IDEO Shanghai, I have worked on projects that use design to elevate the quality of the experience of healthcare products and services, streamline processes that increase productivity, create spaces and programs that promote and enable inclusive communities, and build next generation mobility solutions that are planet-positive.
Before joining IDEO, I worked at Philips Electronics and the Electrolux Group in Italy, the Netherlands, and Singapore on a number of breakthrough commercial products. I am a member of the Young President Organization in Shanghai.
Building a personal AI for the messiness of life: Sida Li
Most AI products today are built for work—a space with clear problems and established systems. One founder noticed a gap: personal life is messier, harder to systematize, and mostly left behind by the AI boom. So she built Cue, a personal AI that lives inside iMessage and group chats, to go where the other tools haven't.
In this episode, Becca Carroll, IDEO's Chief Strategy Officer, talks with Sida Li, co-founder and CEO of Shared Context Lab, about staying anchored to a human need while the technology around her keeps changing shape, why she treats her business model with the same rigor she'd bring to a product, and what it feels like to build a company at this particular, disorienting moment in AI.
The conversation also gets into how Sida makes design decisions: the language Cue uses to describe itself, the tradeoffs behind building inside iMessage instead of a new app, and a real story about a business idea that didn’t pan out.
This is the second in a two-part series profiling founders from IDEO's Startups-in-Residence program. The first conversation is with Johannes Seemann, founder of Sooner, on designing GenAI for the emotional side of money.
Designing GenAI for the emotional side of money: Johannes Seemann
Most personal financial tools are built to run the numbers and optimize towards a budget. While that works for some, most people experience money as a lived relationship that does not neatly fit into a spreadsheet. Johannes Seemann and Becca Carroll discuss why money is emotional before it is mathematical, and what a human-centered approach to building a generative AI financial product looks like in practice.
The curious leader's edge in uncertainty: Scott Shigeoka
Mina Seetharaman talks with Scott Shigeoka, author of Seek and Head of Curiosity Cultivation at the Eames Institute, about what distinguishes genuinely curious leadership from performative curiosity, how power dynamics shape curiosity, and why practicing curiosity can restore energy rather than drain it.
How constraints make us more creative: David Epstein
Mina Seetharaman talks with David Epstein, author of Inside the Box and Range, about why total freedom often produces average work, how leaders can design useful limits on purpose, and what organizations such as General Magic and Pixar reveal about the relationship between boundaries and creativity.
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