Expertise and Capabilities

• Brand
• Business Design
• Digital Experiences
• Education
• Energy
• Engineering
• Financial Services
• Food & Beverage
• Health & Wellness
• Medical Products
• Organizational Design
• Public Sector
• Social Innovation
• The Digital Shop
• Toy Lab

• Active Health
  • AliveCor
    AliveCor’s Heart Monitor
    2014
  • The National Campaign to Prevent Teen and Unplanned Pregnancy
    BootyLog: The Overshare App
    2012
  • The North Face
    Brand Strategy
    2012
  • MATTER
    Building a Brand with Heart
    2015
  • Melon
    Changing Minds
    2013
  • National Non-Profit Coalition
    Consumer Health Insurance Enrollment Experience
    2012
  • Eli Lilly and Company
    Cutting-Edge Injections
    2015
  • DeNA
    Decoding Japan
    2015
  • Clark Realty Capital
    Designing the Ideal Home for 'Wounded Warriors'
    2011
  • PillPack
    Disrupting the Drugstore
    2014
  • Nemours Children’s Hospital
    Experience Design
    2012
  • Chicago Fire Soccer Club
    Firing Up a New Pro Soccer Experience
    2014
  • US Department of Health and Human Services
    Gutcheck
    2012
  • uMotif
    Helping a Digital Healthcare Startup to Scale Up
    2015
  • Balanced Body
    Pilates Allegro 2 Reformer
    2011
  • Brooks Sports
    PureProject
    2011
  • Tough Mudder
    Radical Collaboration in Obstacle Course Design
    2013
  • GE
    Redesigning the Mammography Experience
    2011
  • Hästens
    Retail Strategy
    2012
  • Sunlight Foundation
    Sitegeist
    2012
  • Genentech
    TED Genetic Symphony
    2012
  • IDEO
    Top Chops, Daredevils, and Presso
    2012
  • Athletes’ Performance
    Two Kinds of Athletes, One Strong Brand
    2014
  • Food Genius
    Venture Strategy
    2012
• Automotive
  • Faurecia
    Compliant Automotive Seating
    2013
  • The Lincoln Motor Company
    Designing a New Kind of Car for a Legacy Brand
    2015
  • Wayne, A GE Energy Business
    Helix™ Fuel Dispensers
    2012
• Biotech & Life Sciences
  • Life Technologies
    Changing the Way Biotech Innovates
    2014
  • University of California San Francisco Lim Lab
    Future Visions of Synthetic Biology
    2011
  • GE
    Redesigning the Mammography Experience
    2011
  • Genentech
    TED Genetic Symphony
    2012
• Brand and Communications
  • Hunter Gatherer
    A Food Movement Grows in China
    2015
  • Transatomic Power
    A Powerful New Use for Nuclear Waste
    2015
  • The National Campaign to Prevent Teen and Unplanned Pregnancy
    BootyLog: The Overshare App
    2012
  • The North Face
    Brand Strategy
    2012
  • ETB
    Bringing High Touch to High Tech
    2015
  • Pacifico Seguros
    Customer Relationship Strategy and Retail Experience
    2012
  • Consumers Energy
    Customer-Friendly Utility Bills
    2015
  • Swiss Life
    Design for the Future
    2011
  • Team Rubicon
    Designing a Global Plan for Disaster Response
    2015
  • Interbank
    Explora
    2013
  • Society of Grownups for MassMutual
    Helping You Find Your Inner Adult
    2014
  • Poin
    Japan to the World: Helping a Service go Global
    2014
  • Sherwin Williams
    Making Paint Shopping More Fun and Intuitive
    2015
  • Los Angeles County
    One Device For All
    2015
  • GS Shop
    Open for Business
    2014
  • Brooks Sports
    PureProject
    2011
  • eBay
    Putting a Human Face on Big Data
    2012
  • GE
    Redesigning the Mammography Experience
    2011
  • Hästens
    Retail Strategy
    2012
  • Kate Spade Saturday
    Saturday Spree
    2013
  • Sunlight Foundation
    Sitegeist
    2012
  • Genentech
    TED Genetic Symphony
    2012
  • Royal Academy of Art
    The Infinite Museum
    2014
  • Sealy
    The Mattress Matters
    2013
  • IDEO
    Top Chops, Daredevils, and Presso
    2012
  • Athletes’ Performance
    Two Kinds of Athletes, One Strong Brand
    2014
  • Microsoft
    Windows 8 Packaging Design
    2012
  • Commonwealth Bank of Australia
    “Pi” Payment Platform and “Albert” Point-of-Sale Device
    2012
• Computers & Peripherals
  • Kobo
    Kobo Vox, Touch, and Wireless Digital Readers
    2013
  • Vodafone and Richard Nicoll
    Smartphone-Charging Handbag Design
    2012
  • Commonwealth Bank of Australia
    “Pi” Payment Platform and “Albert” Point-of-Sale Device
    2012
• Consumer Electronics
  • Kobo
    An eReader that Feels like a Hardcover Book
    2013
  • Melon
    Changing Minds
    2013
  • IDEO
    Designs On–
    2013
  • Pong Research Corporation
    Gold Reveal
    2013
  • Kobo
    Kobo Vox, Touch, and Wireless Digital Readers
    2013
  • Vodafone and Richard Nicoll
    Smartphone-Charging Handbag Design
    2012
  • IDEO
    Telling Your Stories with Video
    2013
  • Commonwealth Bank of Australia
    “Pi” Payment Platform and “Albert” Point-of-Sale Device
    2012
• Consumer Goods & Services
  • Hunter Gatherer
    A Food Movement Grows in China
    2015
  • Lufthansa
    A New Level of German Hospitality Elevates Business Class Travel
    2015
  • The North Face
    Brand Strategy
    2012
  • Fotile
    China Cook Top and Range Hood
    2012
  • Faurecia
    Compliant Automotive Seating
    2013
  • National Non-Profit Coalition
    Consumer Health Insurance Enrollment Experience
    2012
  • DeNA
    Decoding Japan
    2015
  • Tempur-Pedic
    Designing a Good Night’s Sleep
    2014
  • IDEO
    Designs On–
    2013
  • Coravin
    Drink Your Wine and Keep it Too
    2014
  • IKEA
    Envisioning the Future Kitchen
    2015
  • Society of Grownups for MassMutual
    Helping You Find Your Inner Adult
    2014
  • Tria Beauty
    Lasering Away Unwanted Hair
    2014
  • Sherwin Williams
    Making Paint Shopping More Fun and Intuitive
    2015
  • Julep
    Nailed it!
    2014
  • Los Angeles County
    One Device For All
    2015
  • Medtronic
    POWEREASE™ Surgical Instrument System
    2012
  • eBay
    Putting a Human Face on Big Data
    2012
  • Hästens
    Retail Strategy
    2012
  • Vodafone and Richard Nicoll
    Smartphone-Charging Handbag Design
    2012
  • Sealy
    The Mattress Matters
    2013
  • Tria Beauty
    Tria Skin Rejuvenating Laser
    2012
  • Microsoft
    Windows 8 Packaging Design
    2012
  • Commonwealth Bank of Australia
    “Pi” Payment Platform and “Albert” Point-of-Sale Device
    2012
• Education
  • Motorola
    A Taco Truck for Makers
    2013
  • MacArthur Foundation
    Creating a Social Enterprise to Bring Learning Into the Real World
    2016
  • Design Kit: The Field Guide to Human-Centered Design
    2015
  • Innova Schools
    Designing a School System From the Ground Up
    2012
  • Lemann Foundation
    Digital Learning Platform to Build Literacy in Young Learners
    2015
  • Sesame Workshop
    Elmo Calls iPhone App
    2011
  • University of California San Francisco Lim Lab
    Future Visions of Synthetic Biology
    2011
  • Bill and Melinda Gates Foundation
    Giving EdTech a Window Into the Classroom
    2015
  • UCSF
    How the LegoScope is Changing the Way We Learn
    2012
  • GE
    Redesigning the Mammography Experience
    2011
  • Sunlight Foundation
    Sitegeist
    2012
  • The Bill & Melinda Gates Foundation
    Transforming Libraries Into Learning Labs
    2014
  • Dabble
    Venture and Design Strategy
    2013
• Energy
  • Transatomic Power
    A Powerful New Use for Nuclear Waste
    2015
  • Consumers Energy
    Customer-Friendly Utility Bills
    2015
  • IDEO
    Designs On–
    2013
  • U.S. Green Building Council
    Making Buildings Smarter
    2014
• Financial Services
  • Pacifico Seguros
    Customer Relationship Strategy and Retail Experience
    2012
  • Swiss Life
    Design for the Future
    2011
  • Interbank
    Explora
    2013
  • Swiss Life
    Helping Millennials Get Smart About Money
    2013
  • Society of Grownups for MassMutual
    Helping You Find Your Inner Adult
    2014
  • ValoraLife
    Life Insurance Made Simple, Affordable, and Digital
    2016
  • Commonwealth Bank of Australia
    “Pi” Payment Platform and “Albert” Point-of-Sale Device
    2012
• Food & Beverage
  • Bigelow Tea
    A Better Box of Tea
    2014
  • Hunter Gatherer
    A Food Movement Grows in China
    2015
  • INFARM
    Designing the Future of Urban Farming
    2016
  • Coravin
    Drink Your Wine and Keep it Too
    2014
  • IKEA
    Envisioning the Future Kitchen
    2015
  • University of California San Francisco Lim Lab
    Future Visions of Synthetic Biology
    2011
  • IDEO
    Telling Your Stories with Video
    2013
  • IDEO
    Top Chops, Daredevils, and Presso
    2012
  • Food Genius
    Venture Strategy
    2012
• Furniture & Workplace
  • Faurecia
    Compliant Automotive Seating
    2013
  • Sherwin Williams
    Making Paint Shopping More Fun and Intuitive
    2015
  • GS Shop
    Open for Business
    2014
  • Sealy
    The Mattress Matters
    2013
• Government
  • National Non-Profit Coalition
    Consumer Health Insurance Enrollment Experience
    2012
  • Clark Realty Capital
    Designing the Ideal Home for 'Wounded Warriors'
    2011
  • US Department of Health and Human Services
    Gutcheck
    2012
  • The San Francisco Department of Emergency Management
    Local Heroes
    2014
  • Los Angeles County
    One Device For All
    2015
  • Sunlight Foundation
    Sitegeist
    2012
  • The Bill & Melinda Gates Foundation
    Transforming Libraries Into Learning Labs
    2014
• Healthcare Services
  • AliveCor
    AliveCor’s Heart Monitor
    2014
  • National Non-Profit Coalition
    Consumer Health Insurance Enrollment Experience
    2012
  • Eli Lilly and Company
    Cutting-Edge Injections
    2015
  • DeNA
    Decoding Japan
    2015
  • Clark Realty Capital
    Designing the Ideal Home for 'Wounded Warriors'
    2011
  • PillPack
    Disrupting the Drugstore
    2014
  • Nemours Children’s Hospital
    Experience Design
    2012
  • US Department of Health and Human Services
    Gutcheck
    2012
  • Sanofi
    Lantus & You Journal
    2012
  • PingMD
    PingMD 2.0
    2013
  • GE
    Redesigning the Mammography Experience
    2011
  • 3M
    SpotOn™ Thermometer
    2012
  • Genentech
    TED Genetic Symphony
    2012
• Household Goods
  • Fotile
    China Cook Top and Range Hood
    2012
  • IDEO
    Designs On–
    2013
  • Coravin
    Drink Your Wine and Keep it Too
    2014
  • IKEA
    Envisioning the Future Kitchen
    2015
  • Sherwin Williams
    Making Paint Shopping More Fun and Intuitive
    2015
• Industrial Equipment
  • Faurecia
    Compliant Automotive Seating
    2013
  • IDEO
    Designs On–
    2013
  • Wayne, A GE Energy Business
    Helix™ Fuel Dispensers
    2012
• Materials & Manufacturing
  • Brooks
    A New Generation of Bike Saddles
    2013
  • Faurecia
    Compliant Automotive Seating
    2013
  • Tempur-Pedic
    Designing a Good Night’s Sleep
    2014
  • IDEO
    Designs On–
    2013
  • University of California San Francisco Lim Lab
    Future Visions of Synthetic Biology
    2011
  • Pong Research Corporation
    Gold Reveal
    2013
  • Wayne, A GE Energy Business
    Helix™ Fuel Dispensers
    2012
  • Tria Beauty
    Lasering Away Unwanted Hair
    2014
  • Hästens
    Retail Strategy
    2012
  • Vodafone and Richard Nicoll
    Smartphone-Charging Handbag Design
    2012
  • Sealy
    The Mattress Matters
    2013
  • Microsoft
    Windows 8 Packaging Design
    2012
• Media & Entertainment
  • IDEO
    Designs On–
    2013
  • Sesame Workshop
    Elmo Calls iPhone App
    2011
  • Pong Research Corporation
    Gold Reveal
    2013
  • Kobo
    Kobo Vox, Touch, and Wireless Digital Readers
    2013
  • NBC Today Show
    NBC Today Show
    2014
  • Kate Spade Saturday
    Saturday Spree
    2013
  • Vodafone and Richard Nicoll
    Smartphone-Charging Handbag Design
    2012
  • IDEO
    Telling Your Stories with Video
    2013
  • Food Genius
    Venture Strategy
    2012
• Medical Products
  • Eli Lilly and Company
    Cutting-Edge Injections
    2015
  • GE
    Designing a Tech- and Patient-Friendly CT Scanner
    2015
  • PillPack
    Disrupting the Drugstore
    2014
  • University of California San Francisco Lim Lab
    Future Visions of Synthetic Biology
    2011
  • Sanofi
    Lantus & You Journal
    2012
  • Tria Beauty
    Lasering Away Unwanted Hair
    2014
  • Medtronic
    POWEREASE™ Surgical Instrument System
    2012
  • GE
    Redesigning the Mammography Experience
    2011
  • SwipeSense
    Smarter Hand Washing for Hospitals
    2013
  • Tria Beauty
    Tria Skin Rejuvenating Laser
    2012
• Non-Profit
  • The National Campaign to Prevent Teen and Unplanned Pregnancy
    BootyLog: The Overshare App
    2012
  • National Non-Profit Coalition
    Consumer Health Insurance Enrollment Experience
    2012
  • Design Kit: The Field Guide to Human-Centered Design
    2015
  • Sesame Workshop
    Elmo Calls iPhone App
    2011
  • Sunlight Foundation
    Sitegeist
    2012
• Pharmaceutical
  • Eli Lilly and Company
    Cutting-Edge Injections
    2015
  • PillPack
    Disrupting the Drugstore
    2014
  • Genentech
    TED Genetic Symphony
    2012
• Public Health
  • The National Campaign to Prevent Teen and Unplanned Pregnancy
    BootyLog: The Overshare App
    2012
  • National Non-Profit Coalition
    Consumer Health Insurance Enrollment Experience
    2012
  • DeNA
    Decoding Japan
    2015
  • Team Rubicon
    Designing a Global Plan for Disaster Response
    2015
  • PillPack
    Disrupting the Drugstore
    2014
  • Nemours Children’s Hospital
    Experience Design
    2012
  • US Department of Health and Human Services
    Gutcheck
    2012
  • The San Francisco Department of Emergency Management
    Local Heroes
    2014
  • GE
    Redesigning the Mammography Experience
    2011
  • SwipeSense
    Smarter Hand Washing for Hospitals
    2013
• Real Estate & Urban Development
  • INFARM
    Designing the Future of Urban Farming
    2016
  • Clark Realty Capital
    Designing the Ideal Home for 'Wounded Warriors'
    2011
  • IKEA
    Envisioning the Future Kitchen
    2015
  • U.S. Green Building Council
    Making Buildings Smarter
    2014
• Retail & Hospitality
  • Lufthansa
    A New Level of German Hospitality Elevates Business Class Travel
    2015
  • The North Face
    Brand Strategy
    2012
  • Joie De Vivre Hotels
    High Tech Hospitality
    2014
  • Sherwin Williams
    Making Paint Shopping More Fun and Intuitive
    2015
  • Brooks Sports
    PureProject
    2011
  • Hästens
    Retail Strategy
    2012
  • Kate Spade Saturday
    Saturday Spree
    2013
• Sports
  • Brooks
    A New Generation of Bike Saddles
    2013
  • The North Face
    Brand Strategy
    2012
  • Chicago Fire Soccer Club
    Firing Up a New Pro Soccer Experience
    2014
  • Balanced Body
    Pilates Allegro 2 Reformer
    2011
• Supply Chain & Logistics
  • Moore Foundation
    Fishing for Better Data
    2014
  • eBay
    Putting a Human Face on Big Data
    2012
• Telecommunications
  • ETB
    Bringing High Touch to High Tech
    2015
• Toys & Games
  • IDEO
    Designs On–
    2013
  • Lemann Foundation
    Digital Learning Platform to Build Literacy in Young Learners
    2015
  • Sesame Workshop
    Elmo Calls iPhone App
    2011
  • UCSF
    How the LegoScope is Changing the Way We Learn
    2012
  • Kobo
    Kobo Vox, Touch, and Wireless Digital Readers
    2013
  • IDEO
    Top Chops, Daredevils, and Presso
    2012
• Transportation
  • Brooks
    A New Generation of Bike Saddles
    2013
  • Lufthansa
    A New Level of German Hospitality Elevates Business Class Travel
    2015
  • Faurecia
    Compliant Automotive Seating
    2013
  • Wayne, A GE Energy Business
    Helix™ Fuel Dispensers
    2012
• Workplace Wellness
  • National Non-Profit Coalition
    Consumer Health Insurance Enrollment Experience
    2012
  • US Department of Health and Human Services
    Gutcheck
    2012
  • U.S. Green Building Council
    Making Buildings Smarter
    2014
  • GS Shop
    Open for Business
    2014
  • Tough Mudder
    Radical Collaboration in Obstacle Course Design
    2013
  • SwipeSense
    Smarter Hand Washing for Hospitals
    2013