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Phred Dvorak reports on how New York's Memorial Sloan-Kettering Cancer Center tapped IDEO to help make the chemotherapy process easier on patients. The hospital enlisted designers “to look at problems differently,” said Wendy Perchick, head of strategic planning and innovation, in the article. IDEO’s process “was the first time for us to see [chemotherapy] through patients’ eyes,” she added.

Read the article here.