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AI Needs to Earn Our Trust, Just Like Any Human Relationship

Data scientist Justin Massa authored this POV in Quartz about how to build respectful, trusting relationships between humans and AI, continuing IDEO’s streak of powerful D4AI editorials.

Read the full article here.

VideosPBS NewsHour

Growing Advocacy and Awareness Bringing Accessible Design to More People than Ever

LA County’s revamped voting machines were featured in a PBS NewsHour program on designing for inclusivity: “IDEO consulted people with cerebral palsy. The designers found that touch screens work best for them—and, it turned out, touch screens worked best for most other voters, too.”

Watch the full segment here.

ArticlesXinhua News Agency

Design-empowered Innovation: Lead a Creative China 2030 Module 3 Concluded with Success

Xinhua News Agency covered the latest module of our elite Tsinghua University executive education program. Charles Hayes told the agency, "When it comes to design in China, the challenge and opportunity comes from how it can intersect with mindsets and culture, hence the importance of this program." (Chinese language piece)

Read the full article here.

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