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The Banker magazine announced that BBVA won an award in the category Innovation in Delivery Channel Technology. Though banking needs and ATM functions have since progressed beyond simple cash withdrawals, the fundamental design of the ATM has changed little in 40 years. Spain's BBVA Group worked with IDEO to identify an opportunity to revolutionise the ATM by creating a new design focusing on the needs of the user, rather than on the needs of the bank.
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