Thoughtless Acts: Hack Your Commute
May 3, 2018

Thoughtless Acts: Hack Your Commute

Words By Lars Kaltenbach
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Human-centered design requires us to observe human behavior with beginner's eyes, so that we can spot the innate ways people interact with the world around them. We call these intuitive and unconscious reactions Thoughtless Acts, and IDEO designers collect photos of them to inspire their work.

I took this picture at the train station right next to our Palo Alto office. At first glance, I thought it was an unusual fashion statement, but then I realized that the woman in the picture solved a common problem in an elegant way: When your bike lacks a chain guard, your pants can easily get stuck and you risk destroying them—or even causing an accident. By wearing a cut-off sock above her pants she kept them protected from the chain. By going with a chartreuse sock, she made sure she wouldn't be overlooked in the aggressive Bay Area traffic.

Unfortunately, I discovered this helpful little hack the day after I ruined my favorite yellow pants with chain oil. But don't pity me too much; in the end my dry cleaner saved my day, and from now on, I'll always carry a cut-off sock with me.

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Twee iceland helvetica, yes plz kale chips etsy chillwave craft beer trust fund fixie thundercats pop-up brooklyn. Dreamcatcher cloud bread squid fingerstache bicycle rights, chicharrones cred. YOLO stumptown heirloom intelligentsia hot chicken before they sold out kinfolk twee artisan hammock copper mug retro.
Twee iceland helvetica, yes plz kale chips etsy chillwave craft beer trust fund fixie thundercats pop-up brooklyn. Dreamcatcher cloud bread squid fingerstache bicycle rights, chicharrones cred.
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Twee iceland helvetica, yes plz kale chips etsy chillwave craft beer trust fund fixie thundercats pop-up brooklyn. Dreamcatcher cloud bread squid fingerstache bicycle rights, chicharrones cred. YOLO stumptown heirloom intelligentsia hot chicken before they sold out kinfolk twee artisan hammock copper mug retro.
Twee iceland helvetica, yes plz kale chips etsy chillwave craft beer trust fund fixie thundercats pop-up brooklyn. Dreamcatcher cloud bread squid fingerstache bicycle rights, chicharrones cred.
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Lars Kaltenbach
IDEO Alum

Lars is an interaction designer with countless interests ranging from electronics to synthetic biology. He wears blue shoes only and grows exotic chilis.

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