People and Culture at Scale: Margo Downs

People and culture leader Margo Downs joined us for an episode of the Creative Confidence Series to share lessons learned from her years as a leader in people operations at Stitch Fix, Starbucks, and lululemon athletica—companies well known for their distinctive cultures. We dove into the building blocks of culture, her framework for operationalizing culture at scale, and how to impact culture regardless of your seniority or title.