Office Hours: Empathy Exercises with Jane Fulton Suri

[Bonus Episode] In this Office Hours edition of our Creative Confidence Series, Jane Fulton Suri, IDEO Partner Emeritus and Executive Design Director, chats with IDEO U Dean Suzanne Gibbs Howard and answers questions from our community on design research, empathy, and observation. Check out their full conversation at to hear more about Jane’s experience over her 30-year career at IDEO and in design research.