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Director of Mobility

In a nutshell:

IDEO is in search of a Director of Mobility to be based in Detroit who will help us lead our clients through the transformation taking place in the automotive and mobility industries. To do this, we are fostering and embedding new ways of working in our client organizations and using human-centered design to solve these clients’ most critical challenges. This person will develop deep, collaborative relationship with our clients, lead and inspire world-class design teams, and bring their design expertise to complex system challenges.

What does IDEO offer you?

IDEO is a place unlike any other. It’s a place where you can solve diverse challenges for our clients and the organization, alongside thoughtful individuals who lead with curiosity, empathy, and optimism. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.

IDEO Chicago, in particular, is in an exciting moment of growth that you will have the potential to influence and shape. We’re helping clients launch entirely new ventures, adding new disciplines and capabilities to our studio, and incubating a new offer that’s spreading company-wide: Design for Augmented Intelligence.

Once here you will:

  • Build strong relationships with client stakeholders to understand their business priorities, effectively scope project briefs, and ensure we are partnering with the right people within their organization.
  • Serve as a trusted advisor to our clients by providing strategic guidance, thought partnership, and constructive critique in service of achieving our shared goals.
  • Lead, coach, and inspire teams that are navigating complex design challenges and large client organizations.
  • Be a role model of IDEO values to IDEOers, clients, and collaborators to help foster a thriving creative culture in our teams.
  • Connect with networks inside and outside of IDEO to share your point of view and gain inspiration from the global communities around us.

Relevant experience and mindset:

  • 10+ years experience in the design industry, 5+ years in a client-facing role
  • Bachelors or Masters degree in a relevant design discipline
  • Demonstrated experience with internal or external consulting—design, strategy, or innovation
  • Experience developing and leading client relationships and building lasting partnerships
  • Demonstrated leadership skills and expertise guiding teams and supporting the learning and development of individuals
  • A strong point of view on how human-centered design can better shape the world and a desire to bring that perspective to the future of mobility.
  • Excellent written and verbal communication in an internal and externally-facing capacity
  • A proactive, creative problem solver that thrives in a highly collaborative, fast-paced environment
  • Experience with organizational change initiatives or teaching design thinking is a plus

Why is this role important for IDEO’s work?

IDEO creates impact in the world through our deep relationships with clients. You will be helping to lead some of IDEO’s deepest partnerships and helping to solve some of our toughest and most ambitious challenges. Through this work, you will help us push the edges of IDEO’s capabilities and demonstrate new ways for design to have impact within client organization. Your skill set is critical to our work because you have the ability to both cultivate client relationships and support the development of world-class designers.

Recent Work:

Much of our recent work is under NDA as we work with our clients to bring it to market. The IDEO website has several case studies that showcase some our work and thinking in mobility. Our work includes:

  • Beyond Cars: Designing Smarter Mobility. Designed, developed, and tested two mobility experiments: a pay-as-you-go insurance offer and a digital tracker that captures how cyclists, cars, and public transport interact in the city.
  • Elevating Business Class Travel with Personal Connection. Redesigned the long-haul travel experience through the relationship between attendant and passenger.
  • The Future of Autonomy. Explored how autonomous capabilities will influence vehicle interiors and interactions by prototyping a full-scale vehicle experience that fosters conversations around trust and control.

Application requirements and instructions:

Please submit your resume, a portfolio if that is relevant to your work experience, and a cover letter that touches on why your skills and experiences are well suited for this role.

Equal Opportunity Employer

IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

Apply now
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