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People Operations Strategy Director

In a nutshell:

Please apply by Monday, February 24th, 5pm PST.

IDEO is seeking a strategic leader who has created and implemented organization-wide solutions to foster growth and innovation. This role requires a track record of putting prevailing theories related to organizational change and design into practice, a passion and aptitude for stewarding leaders through transformation journeys, and the willingness to push the edge of the craft of organizational design at IDEO.

You will lead and guide IDEO’s interdisciplinary project teams to help our clients achieve bold and meaningful change by testing and evolving strategies and solutions that build creative capabilities within an organization. You will help clients and teams navigate ambiguity, adapt with agility, and unlock meaningful progress towards their goals touching all stages of client relationships — from finding and establishing new relationships, to guiding project teams towards content excellence, to shaping and scoping subsequent work.

We believe that sustainable organizational transformation happens when people feel part of the process — more movement than mandate — and above all else, we need you to roll up your sleeves and inspire action throughout our clients’ iterative change journeys.

In the past, we’ve helped clients address design challenges such as:

How might we...

...build and evolve an organization’s purpose through its products, services, and operations?

...establish and evolve minimum viable organizations in line with minimum viable products or services?

...design and operate an innovation lab to drive new ideas and ways of working across an organization?

You can read about our organizational design case studies here.

Why is this role important for IDEO's work?

Your role as an People Operations Strategy Director will vary from project to project, relationship to relationship, but may include:

  • Crafting transformation project plans with clients and other IDEO leaders to identify priority areas for organizational design efforts
  • Leading and guiding teams as they bring change strategies to life that start small and soon and scale smartly
  • Developing experimental approaches for our clients to prototype new ways of working in their organization
  • Leading and guiding teams to design new structures and roles as well as tools and processes that foster new ways of working in line with strategic priorities
  • Advising teams engaged in a product or service design project, with a lens for what organizational conditions can be designed to make their designs successful in the world
  • Advancing IDEO’s perspective on organization design through mentorship and thought leadership. We like to push the edge in all aspects of our work, and continue to build our perspective on how to activate change within organizations with a human-centered lens

Relevant experience and mindset:

We’d be excited if you have:

  • Expertise and a proven track record in a variety of organization design activities, including organizational development, organizational effectiveness, and talent strategy
  • Proven experience as a direct advisor to senior executives on organizational transformation strategies or having led change efforts as an operational leader touching multidisciplinary teams and stakeholders
  • Bachelor’s and/or master’s degree in a related field, including but not limited to business administration or organizational psychology

Bonus points if you’ve:

  • Successfully launched and/or led a corporate innovation transformation program
  • Developed business strategy sensibilities in addition to your organizational strategy expertise through work in corporate strategy, business operations, or strategy consulting
  • Rolled out digital transformation strategies and/or agile development methods at scale
  • Demonstrated fluency as a practitioner (not just a facilitator) of human centered design

As part of this process, you should be able to share work samples of design solutions that have influenced new ways of working within an organization.

What does IDEO offer you?

IDEO is a place unlike any other. It’s a place where you can solve diverse, complex challenges for our clients or the organization, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. We work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.

Application instructions:

To apply, please submit your resume and cover letter.

Please apply by Monday, February 24th, 5pm PST.


Equal Opportunity Employer

IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

Apply now
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