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Digital Marketing and Production Specialist

In a nutshell:

IDEO’s San Francisco-based global brand team is seeking a digital marketing and production specialist who will tend to and grow IDEO’s digital presence in the world. Working collaboratively with a world-class marketing team, you’ll manage the production and maintenance of digital content across channels; execute social marketing campaigns and help manage IDEO’s social community; curate IDEO’s archive of digital assets and stories; and support digital marketing initiatives that push IDEO’s edges.

Why is this role important for IDEO’s work?

IDEO’s brand is both dynamic and experimental — known for pushing the boundaries of our owned content and social media channels. You will be joining a San Francisco-based team that is lean, mean, and resourceful, working across all of our 9 global locations. The ideal candidate is not only a self-starter, but is very (very) comfortable with ambiguity, a non-hierarchical approach to collaboration, and does not need to be micromanaged. You are a digital doer! You’ve got an eagle eye for details and exceptional communication skills to match.

Once here you will:

  • Provide production support (populating, formatting, and updating) on IDEO’s core digital platforms including IDEO.com, designthinking.ideo.com, and email newsletters
  • Act as community manager across IDEO’s social channels: listening + engaging with social audiences (comments, messages, etc.), maintaining a pulse on social media conversations, curating and posting content (Twitter, Facebook, LinkedIn, Instagram, and more)
  • Work side-by-side with our digital marketing team on all digital marketing activities that drive acquisition and growth including: content marketing, analytics, email marketing, and social media
  • Curate and manage IDEO’s digital archives of stories and assets (digital asset management)
  • Support IDEO’s global brand team with asset requests, photo editing, etc.

What does IDEO offer you?

IDEO is a place unlike any other. It’s a place where you can solve diverse, complex challenges for our clients or the organization, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. Sure we work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.

As a digital marketing and production specialist in San Francisco, we provide the opportunity for you to:

  • Work alongside a world-class marketing team
  • Use your digital marketing skills to experiment, grow, learn, and collaborate with a team of talented marketers, writers, designers, and developers
  • Grow IDEO’s brand in the world
  • Leverage the IDEO brand in new ways to bring our work and its impact to new audiences, potential clients, and talent around the globe.

Some previous project to check out:

Relevant experience:

  • 1 to 3 years of experience in digital or content marketing
  • Very comfortable navigating content management systems (Craft, Wordpress, etc. Light HTML a plus) and social platforms such as Google Analytics, MailChimp, LinkedIn, Twitter, Instagram, and Facebook
  • Has a background in promoting brands through multiple digital marketing channels
  • Understands that social media is more than just posting updates—you understand both audience engagement and optimization
  • Possesses a natural, human-centered style around content and makes email/social marketing feel personal
  • Has excellent communication skills and an ability to quickly communicate the right message paired with the right imagery to maximize impact
  • A habitual experimenter who uses data to understand what is or isn't working and why
  • Has exceptional attention to detail and an eye for design

Application requirements and instructions:

Please apply with a resume and cover letter (yes, we read cover letters). And don't forget about the Pop Quiz! Additionally, three to five specific examples of recent digital marketing or growth campaigns/programs you’ve worked on (with links to examples).

Equal Opportunity Employer

IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

Apply now
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