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Editorial Operations Manager, Global Brand

In a nutshell:

IDEO’s Global Brand team, based in San Francisco, is in search of an Editorial Operations Manager focused on scaling our editorial systems. The ideal candidate is energized by creating and helping build structure and systems that organize IDEO’s vast and varied storytelling engine. This candidate is also passionate about the content of those stories—someone who geeks out on everything from design to business to social change. Whether you’re coordinating editorial projects or navigating IDEO’s network of stakeholders and project leaders, you thrive in collaborative teams and generate innovative ideas that help create impact in the world.

What does IDEO offer you?

IDEO is a place unlike any other. It’s a place where you can solve diverse, complex challenges for our clients or the organization, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. Sure we work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.

This is a global role based out of our San Francisco office and closely connected to marketing teams across our nine offices around the world. You’ll be part of an energetic, highly-connected marketing team that works hard and moves fast to channel IDEO’s thinking and stories through diverse channels. In addition, you will work closely with the IDEO community at large, which spans the US, Europe, and Asia, sharing a keen interest design and its potential to effect positive change in the world.

Once here you will: 

  • Consistently and meticulously maintain and help build a story pipeline, including spreadsheets and calendars, online content management tools, and other organizational systems
  • Be a strategic voice in storytelling conversations and planning with leaders in global marketing + communications
  • Define and organize creative systems, processes, and workflows in a fast-paced environment with a lot of fluidity
  • Connect with marketing leaders regularly to update and sync content plans and calendars
  • Build relationships between project leaders and regional, portfolio, and product marketers across IDEO
  • Take a leading position in building and strengthening content tracking tools  
  • Conduct research and information gathering initiatives in the development of content that supports the global storytelling priorities
  • Create content for IDEO.com and other editorial streams, occasionally
  • Coordinate editorial contractors for our marketing teams

Relevant experience:

  • 2-4 years of experience managing and building content and editorial systems
  • Demonstrable project management experience
  • Exceptional writing and editorial skills
  • Experience working with cross-functional teams
  • Super-connector who loves supporting people and is happiest when bringing stories and editorial initiatives to life as part of a team
  • Multi-tasker capable of managing high volumes of content and juggling several priorities at once
  • Strategic thinker capable of connecting content priorities with business goals
  • Interest and familiarity in a wide range of global business areas such as design, technology, strategy, and entrepreneurship
  • A curious mind that thrives on the process of deep research and information gathering

Application requirements and instructions:

In addition to your resume and cover letter, please provide us with 3-4 writing samples. This can be anything, so feel free to mix it up.

Equal Opportunity Employer

IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.