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Director, Digital

In a nutshell:

IDEO Palo Alto is in search of a Director to join their studio’s leadership team. In this role, you will ensure we are pushing the edges of our craft and delivering world class design to our clients. You will invest in the growth and development of our design community as well as help create a pipeline of strong talent through recruiting efforts. As a leader at IDEO, you will be instrumental in creating meaningful connections between IDEO project teams and our clients.

Why is this role important for IDEO’s work?

You will work with IDEO Palo Alto’s leadership team to shape the direction of our interaction design work and help ensure that great design is embedded into everything we do. As pioneers of the discipline, we are proud to have a rich history with interaction design, and we see you playing a critical role in building on this tradition by evolving the craft and exploring the edges. Your leadership responsibilities will span craft excellence to people development to cultivating key client relationships. Your skill set is critical to our work because you have high standards for design, you know how to build trust and instill confidence in others, and you can navigate client requests while staying true to IDEO’s mission to make a positive impact through design.  

Once here you will:

  • Invest in the growth of our digital capabilities by supporting the learning and development of IDEO designers.
  • Serve as a trusted advisor to our project teams and clients by providing strategic level guidance, coaching, and constructive critique in service of delivering world-class design.
  • Represent IDEO externally through speaking engagements and other media opportunities to build the brand and tell IDEO stories.
  • Build and maintain a strong internal and external network.
  • Influence and evolve a culture of “Creative Excellence” in support of the future growth of our, talent, culture, and client relationships.
  • Support conversations with potential clients to convey the value of our craft capabilities and human-centered process and to better understand client priorities in order to build long term relationships that result in meaningful work.
  • Cultivate partnerships with existing clients to unlock new opportunities for collaboration and impact through design.

What does IDEO offer you?

IDEO is a place unlike any other. It’s a place where you can solve diverse challenges for our clients and the organization, alongside thoughtful individuals who lead with curiosity, empathy, and optimism. We work hard, but we also craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.

Relevant experience and mindset:

  • At least 10 years of experience as a creative leader and interaction designer across a variety of digital media. An advanced degree in Interaction Design, Graphic Design, HCI, New Media, or equivalent work experience is a plus.
  • Demonstrated leadership skills and expertise guiding teams and supporting the learning and development of individuals.
  • Experience shaping a portfolio of work and setting a direction for a design community.
  • Demonstrated experience in creative leadership, product development, consulting, and/or a project management capacity.
  • Experience developing and leading client relationships and building lasting partnerships.
  • A proactive, creative problem solver that thrives in a highly collaborative, fast-paced environment.
  • Experience with organizational change initiatives is a plus.

Some previous projects to check out:

For Kids, A Tactile Way to Learn Coding: Created an interactive new learning experience for children to experiment with code.

A New Way to Vote for the People of Los Angeles: Designed an intuitive, accessible voting experience and ballot machine for every type of voter.

Transforming the Way You Learn about Your DNA with a Genomics Startup: Helped people harness their genetic information by launching the first store for products powered by DNA

Future of Automobility: Designed an online visualization of how life with driverless cars might really look and feel. It considers four scenarios: “Moving People,” which looks at how commutes will change when we can look away from the road; “Moving Things,” where we examine automated package-delivery fleets; “Moving Spaces,” where we envision mobile offices meeting people where they live and parking in underused areas of our cities; and “Moving Together,” which explores how the interior of future vehicles will be customized to meet our personal needs during ride-sharing.

Your application

Please submit a resume, a cover letter that explains why you are qualified for the role, and a portfolio that demonstrates your depth of craft.

Equal Opportunity Employer

IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.