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Senior Digital Product Designer

In a nutshell:

We are searching for a Digital Product Designer with experience shipping web and mobile products in close collaboration with engineers. An ideal candidate has a strong point of view about digital product design and process and is able to articulate its value to internal collaborators and clients in service of creating groundbreaking digital experiences. This candidate will be a champion for digital design and is capable of collaborating with multidisciplinary teams of designers on projects focused on integrating interaction design into products, services, experiences, spaces, and brands.

In this role, you will get exposure to and/or be involved in all parts of the design process: user research, concept development, prototyping, working with developers, design stewardship, contributing to proposal writing, and client relationship development. We’re looking for someone who is as passionate about designing elegant user experiences as they are about using systems thinking and human-centered design as a source of inspiration to solve complex problems for and with our clients and partners.  

Why is this role important for IDEO’s work?

Digital product design is a core offering at IDEO and a critical component to our goal of creating high-impact outcomes through human-centered design. The tools and processes associated with shipping brilliant digital products are changing fast. Clients look to IDEO for best practices, thoughtful provocation, and powerful inspiration. This role allows you to shape our work, teams, process, and client relationships. You’ll focus on some of the highest impact work we do and contribute on projects that bring about change inside and outside of IDEO. Working at IDEO means you’ll contribute to all aspects of the design process from user research to prototyping to helping narrate strategy and outcomes to the client.

Once here you will:

  • Focus on a range of large-scale and complex challenges.
  • Share your content expertise as a digital design leader, within and beyond the IDEO studio.
  • Design beautiful, functional and scalable design systems and interaction paradigms for digital products on web, mobile, and beyond.
  • Prototype and test concepts in the field and through other research methods.
  • Have the opportunity to develop and act on your unique point of view about the ways design and digital technologies are impacting human needs, behaviors, and attitudes.
  • Go out into the world for inspiration and establish research-based insights to spot opportunities for innovation within constraints.
  • Champion the impact of design on everyday life.
  • Build an understanding of the value and dynamics of client organizations and partner with clients to drive innovation.
  • Join a diverse and passionate group of world-class designers on a wide array of local and global challenges.

What does IDEO offer you?

IDEO is a place unlike any other. It’s a place where you can solve diverse, complex challenges for our clients, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. We work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.

Some previous projects to check out:

Rise Science: Partnered with a sleep analytics start-up to develop a comprehensive sleep training system for professional athletes and scale the business.

Swell: Collaborated on a new venture and digital product aimed at helping consumers invest in portfolios of stocks that align with their values.

Beyond 12: Built the MyCoach app to support first generation college students navigating everything from financial aid to selecting classes to meeting like-minded students.    

You can review more of IDEO’s work here.

Relevant experience:

  • At least 6 years interaction design experience shipping products across web, mobile, hardware, service, and/or some other implementation of digital design.
  • Master’s degree in Interaction Design, Graphic Design, HCI, New Media, or equivalent work experience.
  • You’re a systems thinker; you love solving big, hairy problems and can logically visualize complex systems, user interaction flows, and beautiful user interfaces. You’ve experienced building or contributing to a digital design system.
  • You’re comfortable setting big-picture direction and are thorough with details at the pixel level.
  • You get what it takes to build something – regardless of the means. Overseeing a development partner or working with an in-house team, you’re comfortable vetting and aligning partners, and shepherding stakeholders on the journey of bringing software to market.
  • You can articulate a human-centered approach to design and be comfortable going out into the world for inspiration. You understand human-centered design philosophy and are comfortable with ambiguity.
  • You have a passion for design, a pulse on emerging trends and technology, and are prepared to share a developed point of view about your work.
  • You are able to distinguish between “good” and “great” work and have examples of work that include design flows and experiences that are simple and elegant.
  • You’re a lifelong learner, curious, and eager to pick up new skills.
  • Experience with a variety of graphic design and interaction design tools such as Sketch, Zeplin, HTML/CSS/JS, InVision, Framer, Figma, Processing/P5, OpenFrameworks, Principle, and the Adobe CC suite.

Application requirements and instructions:

Please submit a resume, cover letter (yes, we read cover letters), and a portfolio .pdf or link.  

Equal Opportunity Employer

IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.