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Interaction Designer

In a nutshell:

One of IDEO’s missions is to help humanize technology. We are looking for someone who is equally passionate about designing elegant user experiences as much as using systems thinking and human-centered design as a source of inspiration to solve complex problems.

Why is this role important for IDEO’s work?

Interaction Designers have impact by creatively expressing the structure and behavior of interactive systems in service of the people who use them. As an Interaction Designer you will be accountable for the visible portions of an experience: the interfaces and touch points that convey information and move people through an experience.

Once here you will:

  • Work on projects that identify and solve problems across a variety of industries.
  • Collaborate with designers from different backgrounds such as industrial designers, mechanical engineers, and other interaction designers to develop a holistic design for our clients.
  • Create “looks like/works like” prototypes that communicate a design to potential user and client stakeholders.
  • Design websites, apps, and a wide variety of other digital/physical experiences with the end user in mind.

What does IDEO offer you?

IDEO is a place unlike any other. It’s a place where you can solve complex challenges for our clients or the organization, alongside thoughtful individuals who lead with curiosity, empathy, and optimism. We work hard, but we also craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.

Relevant experience and mindset:

  • 3–5 years interaction design experience across a variety of digital media.
  • Bachelor’s and/or graduate degree in Interaction Design, Graphic Design, New Media, HCI, or other relevant degree.
  • Extensive experience with a variety of graphic and interactive prototyping tools such as Adobe Creative Suite, Sketch, Principle, InVision, etc.
  • Systems thinking: You love complex questions and use your work to communicate that complexity in simple ways.
  • Passion for design: You know the difference between ‘good’ and ‘great’ and are able to not only identify and evangelize best practices, but push boundaries and explore new territory.
  • Team skills: You work best in a participatory, team-based environment. You support and inspire teams through collaboration as well as direction, vision, and planning of deliverables.
  • Communication: You have strong verbal and visual presentation skills, as well as an articulate point of view about design. You understand the value of design within a business context.
  • Prototyping: You are ready to learn from failure, embrace an iterative process and you understand that success comes sooner with trial and error. You have experience in delivering both low and high fidelity prototypes.
  • Openness: Designers need to be flexible and open-minded. You are optimistic, generative, and open to new ideas and ways of working
  • Human-centered: You can articulate a human-centered approach to design and are comfortable going out into the world for inspiration. You understand basic human-centered design philosophy, embrace ambiguity, and want to continually evolve design methodologies.

Some previous projects to check out:

  • Rise Science: Partnered with a sleep analytics start-up to develop a comprehensive sleep training system for professional athletes and scale the business.
  • GE CT Scanner: Redesigned the user interface for CT scanners to optimize the technician’s workflow, patient safety, and the image quality.
  • Walgreens Pharmacy: Worked with the global retail chain to go beyond the typical convenience store offering and create a place for customers to receive health and wellness advice.
  • Future of Automobility: An online visualization of how life with driverless cars might really look and feel. It considers four scenarios: “Moving People,” which looks at how commutes will change when we can look away from the road; “Moving Things,” where we examine automated package-delivery fleets; “Moving Spaces,” where we envision mobile offices meeting people where they live and parking in underused areas of our cities; and “Moving Together,” which explores how the interior of future vehicles will be customized to meet our personal needs during ride-sharing.

Application requirements and instructions:

Please submit a resume, cover letter, and a portfolio link to your portfolio or work samples of interaction design. In particular, we want to hear about the process involved in developing the design or project. Please indicate your role and contribution for each project submitted.


Equal Opportunity Employer

IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.