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Community Design Researcher, OpenIDEO (Contract)

In a nutshell:

OpenIDEO is in search of two contract Community Design Researchers in Grand Rapids, Michigan, who will lead embedded ethnographic research from April to May 2018 to uncover opportunities addressing access and mobility in their cities. The total expected number of hours of work is 80 hours. We are searching for local candidates in Grand Rapids, Michigan, since the work involves face-to-face research activities in the city. If this posting is still public, we are still searching for candidates. Please apply!

Why is this role important for IDEO’s work?

Community Design Researchers have a unique vantage point. They live, work and breathe their cities—making them the best-positioned people to understand the needs around access to mobility. They make the biggest impact by leading community design research, synthesizing these findings, and clearly presenting these insights in a cohesive body of work. Their skill set is critical to our work because community designers create deep empathy to ensure our design work is underpinned by a strong, human-centered foundation.  We count on them to uncover insights by spending time with people, conduct thoughtful qualitative community research while passionately integrating it with quantitative research. This role is for you if you’re excited to leverage research skills and the power of equitable, inclusive design to transform lives while envisioning new solutions and opportunities.

Once here you will:

  • Independently plan and conduct research around access to mobility in your city while working remotely in a community-embedded team
  • Lead qualitative research with community members in your city, leveraging a variety of methodologies to gather insights
  • Compile and present these community findings in a research synthesis

What does OpenIDEO offer you?

OpenIDEO is a place unlike any other. It’s a place that offers you the opportunity to deepen your design thinking and design research skills sets while addressing some of the world’s most urgent problems. Receive mentorship and work alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. 

Learn more about OpenIDEO:

OpenIDEO is a global community working together to design solutions for the world’s biggest challenges.  Check out our website to learn about our work, team, and network.

Relevant experience and mindset:

  • 2+ years of professional community-based, ethnographic and/or qualitative research — including but not limited to interviews, shadowing, intercepts etc.
  • This is a part-time position with a flexible schedule from March to April 2018 based in Grand Rapids, Michigan. You will be working remotely with our team based in San Francisco.
  • Experience leading ethnographic and/or qualitative research, familiarity with a variety of methodologies, and a track record of experimenting with new research approaches
  • You are used to working across industries and can easily integrate the insights of other design disciplines
  • Experience working within a variety of industries (mobility, systems design, organizational change, urban planning, and/or community organizing is a plus)
  • Familiarity with storytelling through various mediums and formats with experience synthesizing to captivating story that build a deep rapport 

Pop quiz, Hot Shot:

Link to synthesis document and/or presentation informed by your research

Contract Details:

  • Short term contract position
  • Located in Grand Rapids, Michigan

Application requirements and instructions:

Please submit a resume and cover letter (yes, we read cover letters). We are looking to fill this role quickly!

Equal Opportunity Employer

IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.