IDEO is a global design company committed to creating positive impact. As early leaders of human-centered design, we keep people at the center of our work. It's a key tenet of design thinking, and even as our methods evolve in response to new, complex challenges, we are always designing solutions for people first. We’re building to learn, and learning as we build, through inspiration, ideation, and implementation. See the big questions we are tackling now or explore some of our recent work.
We are seeking a highly creative, collaborative, and human-centered Workplace Experience Specialist to support the success of our design teams and our New York studio’s internal community from both an operational and cultural perspective. This role is all about making sure our studio is running smoothly, that people (employees, clients, and visitors) feel welcome, supported, and empowered, and that our work environment proudly reflects who we are. You'll use your insight, curiosity, and exceptional people and problem-solving skills to stay a few steps ahead of needs and challenges and elevate the bar for how we build the client and community experience.
It’s not enough for our values* and belief in design excellence to surface only in the work we do with clients. We expect that the look and feel of our workplace, and the experiences we host at IDEO, will reflect our brand authentically as well. Our Workplace Experience Team treats large and small “moments” with equal potential to inspire people. Sometimes this means planning ahead for formal gatherings in order to facilitate meaningful interactions. Sometimes it means shifts in furniture or protocols that refresh our state of mind on a daily basis. Our Workplace Experience Team has a “no task too big or small” attitude with a natural inclination to pitch in and get our hands dirty (sometimes literally).
*IDEO Values are: Be Optimistic, Collaborate, Take Ownership, Embrace Ambiguity, Talk Less, Do More, Learn from Failure, and Make Others Successful.
At IDEO, we are committed to the work of advancing diversity, equity and inclusion within our organization and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
As a human-centered organization, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices.
If you identify with our values and would love to contribute to our studio, please submit your resume, and a cover letter addressing your answer to the following question: Tell us about a time when you helped identify a need and created a solution for others (such as fixing a space, object, or system within a community).
Please note that only applications with a cover letter answering the above question will be considered for the position. We will begin reviewing applications in early January 2020, with an application deadline of 11:59pm ET on January 31st, 2020.
IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.