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Design Research Coordinator

In a nutshell:

IDEO Munich is in search of a Design Research Coordinator who will work with project teams to co-design user research plans and recruit participants for user interviews and other types of research that help inform and inspire our design process.

Why is this role important for IDEO’s work?

Design Research Coordinators make the biggest impact by being the cornerstone of our human-centered approach to design thinking.  We count on them to help us find users to give our designers and clients unique perspectives on the problem for which we are designing.  We count on them to show empathy and passion for understanding human behavior.

Once here you will:

  • Show curiosity for the unique concerns and constraints of a variety of industries from medical to consumer products to financial services to manufacturing
  • Help a project team think about research participants that might help inspire a design in an out-of-box way
  • Apply your intuition and instincts while screening respondents to outreach for research participants to ensure they are appropriate for a particular project
  • Co-design and coordinate the logistics behind user interviews, group discussions and events supporting each project team’s design research needs locally and in the field
  • Help the Design Research community build a resource of tools, assets and contacts

What does IDEO offer you?

IDEO is a place unlike any other. It’s a place where you can solve diverse, complex challenges for our clients or the organisation, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. Sure we work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.

As a Design Research Coordinator in Munich, we provide the opportunity for you to:

  • Collaborate with people from different backgrounds such as interaction designers, business designers, mechanical engineers, graphic designers, and design researchers.
  • Become part of a culture that lets you both learn and teach while working with people outside of your immediate area of expertise.
  • Be challenged to think more holistically

Relevant experience and mindset:

  • Proven experience in an intensely people focused role such as positions in hospitality/concierge services, project coordination, executive / administrative support
  • Ability to balance multiple tasks and prioritise
  • Experience working with artists or designers is a plus
  • Proficiency with Excel, Google Drive, and InDesign a plus
  • Fluent in English and German, our office language is English

Questions about you:

Review one of the following project stories on IDEO.com and tell us who you would recruit to provide insights for us and how you would find them.  Be creative!

Application requirements and instructions:

If you identify with our values and would love to contribute to our studio, please submit your CV and cover letter (including an answer to the pop quiz above). Deadline for applications is Friday 25th May 2018.

Equal Opportunity Employer

IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.