IDEO is in search of a Design Research Operations Specialist who will work with project teams to manage research operations across projects, help create research plans, and recruit research participants.
Design research is the cornerstone of our human-centered approach to design and innovation. The Design Research Operations Specialist plays a critical role in helping shape research, empower teams, and find participants and experts to give our designers and clients unique perspectives on the problem we are designing for. This person’s ability to operationalize research systems for projects and resourcefully identify and onboard the right participants is crucial for fueling design inspiration. Furthermore, they hold a broad view of our global research efforts and are able to help the community build better processes that enable us to push the edges of human-centered design research.
Help build the future of Design Research Operations at IDEO, support the design and creation of resources—tools, assets and relationships—and connect with the people and communities that inform and inspire design.
IDEO is a place unlike any other. It’s a place where you can solve diverse, complex challenges for our clients or the organization, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. Sure we work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process.
Take some time to explore our work Here are a few case studies that stand out to us. The Design Research Recruiting team works closely with all of our project teams, these examples showcase the wide range of design challenges and communities that we interact with:
As a human-centered organization, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep our diversity data public for the sake of accountability and transparency. These commitments will also be part of your journey at IDEO, so please feel free to read more about them here.
How to Apply
Please apply with a resume and cover letter. In your cover letter, please make sure to answer the following prompt in a few sentences:
After reviewing one of IDEO’s project stories from the case studies above, can you tell us who you would have recruited to provide insights for the design team and how you might have found them? Be creative!
IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
Come work with us! We are always looking for great talent to join our global teams.See Jobs