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Executive Assistant

In a nutshell:

The Design for Change Studio in IDEO San Francisco is in search of an Executive Assistant (Leadership Coordinator). This person will be responsible for day-to-day coordination in support of studio leadership, occasionally juggling client workshops and other projects within the Design for Change community.

Why is this role important for IDEO’s work?

Our coordinators make the biggest impact through organization and flexibility. They ensure that our leaders and designers are prepared for travel, meetings, and other commitments, and creatively tackle hurdles along the way. This role is the drumbeat of consistency and reliability that keeps the studio moving forward in a coordinated way. We count on them to bring clarity to chaos, whether problem solving with internal stakeholders or ensuring external client needs are being met.

Once here you will:

  • Be the front door for the leaders on your team. Leadership Coordinators are typically dedicated to 2-3 IDEO Partners at a time, fielding meeting requests and managing workflow. This includes setting appointments, screening e-mail, arranging (and re-arranging) complex travel, creating and maintaining organizational systems, setting up speaker arrangements, coordinating catering, and managing expenses. 
  • Collaborate with other coordinators to steward the culture of the Design for Change community.
  • Actively connect with other communities throughout IDEO in a way that builds relationships, trust, and credibility.

What does IDEO offer you?

IDEO is a place unlike any other. It’s a place where you can solve complex challenges for our clients or the organization, working alongside thoughtful individuals who lead with curiosity, empathy, and optimism. Sure we work hard, but we also craft moments that allow our people to connect and create together. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.

Some previous Design for Change projects to check out:  

Relevant experience:

  • 3+ years of Executive Assistant experience desired
  • Mature and professional demeanor
  • Extremely organized with the ability to multi-task and keep track of multiple requests, projects, clients, etc.
  • Effective communicator — proactive, asks questions, projects confidence
  • Works well within a flexibile environment, and can synthesize and make decisions without having all of the information 
  • Thinks strategically and is able to prioritize
  • Flexible and able to handle unforeseen events/requests with ease and cheerfulness
  • Bonus points for experience in a creative office environment

Application requirements and instructions:

Please apply with a resume and cover letter (yes, we read cover letters). Don’t forget to answer our Pop Quiz question!

Equal Opportunity Employer

IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.