IDEO U, IDEO’s online education platform, is in search of a Business Development Associate to support our exploration and expansion into the University/Executive Education market. This person will field incoming leads, qualify new potential clients, and collaborate with the broader IDEO U team to deliver a quality learning experience.
For the last 30 years, IDEO has been nudging the edges of design, pushing it toward a methodology called “design thinking” to solve complex challenges across spaces, organizations and whole systems. Now, with IDEO U, we are teaching and empowering others to develop design thinking skills, ignite their creative capacity and build their collaborative muscles to tackle complexity.
The Business Development Associate will be an important addition to our team extending our reach to Higher Education/Executive Education organizations interested in embedding design thinking and creative leadership skill development into their programs. This is a new role at IDEO U where you will bridge business development and client relationship management to develop the strategy for an untapped, high potential new market. You will be the first touch for new potential clients, ensuring a positive initial experience with IDEO U. You will generate and manage the pipeline of business opportunities and accounts for IDEO U in the Higher Education/Executive Education market. You will be the primary client services contact, guiding learning on the platform and managing the delivery of IDEO U’s offers with our Higher Education/Executive Education clients.
If you’re the ideal candidate, you love connecting with people, running multiple processes simultaneously, rolling up your sleeves to get things done and you have a keen eye for detail. You live at the intersection of education, design and technology. You have a passion for helping others learn and adopt new ways of working. You have an endless excitement for honing the ways our offers can better fit with our client and learner needs but also at scale. You will help us identify the right opportunities for impact.
IDEO is a place unlike any other. It’s a place where you can solve diverse, complex challenges for our clients or the organization, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. Sure we work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.
Our work environment appeals to self-directed, flexible team players that have great interpersonal skills, learn quickly, embrace ambiguity, prototype new thinking and relish the opportunity to guide potential clients and project teams in translating challenges and questions into opportunities for innovation. This role requires design sensibilities, business acumen, and client empathy.
The position will be based in IDEO’s San Francisco location. Moderate travel will be required.
Please apply with a resume and cover letter (yes, we read cover letters).