The Space Between Courage and Confidence

From first-mile health to last-mile care, how might we design a healthier future for all?

IDEO’s health team is committed to unlocking a better and healthier future by designing products, services, and experiences that bring equity, dignity, and joy to everyone.

Our portfolio of health work is expansive and purpose-driven. We understand the intricacies of health, and effortlessly balance the critical trade-offs of innovation.

get in touch

From first-mile health to last-mile care, how might we design a healthier future for all?

IDEO’s health team is committed to unlocking a better and healthier future by designing products, services, and experiences that bring equity, dignity, and joy to everyone.

Our portfolio of health work is expansive and purpose-driven. We understand the intricacies of health, and effortlessly balance the critical trade-offs of innovation.

get in touch

A day of inspiration and advanced training for selected leaders and change-makers.

Audacious dreamers. Change makers. Future-facing leaders. We see you.

At IDEO we are a global design and innovation firm, delivering extraordinary change with our clients, from breakthrough products and services, to strategic futures and designing the organisational capabilities to deliver them. We’ve seen what it takes for  leaders to deliver success in their organisations. We are ready to share those skills with you.

A selected cohort will join us in our London studio for an immersive in-person day of inspirational and interactive sessions exploring the skills needed to influence impactful business change. We will dive into sessions from hostage negotiation to improvisation, making strategic choices to elite-level listening, and take change leadership to the next level as we learn from a curated selection of experts in the art of leading through uncertainty.

This day is aimed at individuals on the cusp of leadership in their organisations. Nominate your rising change-maker today or, if you already see yourself ‘in the space between’, apply now to take your spot.

Nominate a colleague or apply to join us for The Space Between Courage & Confidence

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Be inspired by

Jennifer Riel
PARTNER & CHIEF OPERATING OFFICER, GLOBAL - IDEO
Co-author of Creating Great Choices: A Leader's Guide to Integrative Thinking with Roger Martin, Jennifer leads on strategy design for IDEO helping clients to design their futures.
Max Dickins
AUTHOR & CO-DIRECTOR of hoopla!
Max is author of Improvise! Use the Secrets of Improv to Achieve Extraordinary Results at Work, a Financial Times top business book,  and co-director of the UK’s first dedicated improvisation training school, Hoopla!.
Richard Mullender
ex-hostage negotiator & CO-FOUNDER, THE LISTENING INSTITUTE
As a hostage negotiator, Richard helped negotiate the release of UN workers held by the Taliban, trained the FBI, and became Lead Trainer at Scotland Yard’s National Hostage Negotiation and Crisis Unit. The Listening Institute provids elite-level negotiation training for business.

A game changing day

Creating better strategic choices

Jennifer Riel
IDEO

One of the hardest things about strategy is that you can never be certain of the outcome. Strategy is about the future, and you can’t be sure just how your bets will turn out before you place them. But that doesn’t mean you can only cross your fingers and hope for the best. If you think about the idea that you can be more or less confident, but never certain, then think of the entire process of activating strategy as a journey toward confidence.

Jennifer will explore integrative thinking, and how you can use visualization, storytelling, and tests to help you build confidence in your choices.

Improvisation, and your relationship with control

Max Dickens
Hoopla!

This high energy session will help you build self awareness, create connections and lead you to understanding how you might build a team culture where confidence is drawn from one another, and not owned by the self.

Learn how to unlock deep listening, explore your relationship with control and uncertainty, use ‘Yes and’ mindsets and explore power as a role, to strengthen your ability to lead change.

Hostage negotiation and how it helps you lead change

Richard Mullender
The Listening Institute

Successful hostage negotiation happens with the highest possible stakes. Gaining permission to persuade is essential. We will learn how to listen like a hostage negotiator in order to get clarity, demonstrate understanding and gain trust, the key steps towards true permission to persuade - invaluable when leading change amidst uncertainty. This session isn’t just theory, we end with a live hostage negotiation.

Event details

Apply today to join the cohort

If you can see what needs to be done.
If you know your business needs to think differently.
If you have the vision to lead change through uncertainty.

Nominate a colleague or apply to join us for The Space Between Courage & Confidence

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.