Helping government agencies make complex, bureaucratic systems accessible to everyone. And in the process, building a culture of innovation from within.
Well-intentioned policies don’t always translate into meaningful and effective services for the community, but applying design thinking to government programs can help bridge this gap.
Peter JacksonPortfolio Director, IDEO San Francisco
We designed a platform to help New Yorkers protect their homes—and finances—from flooding. We did it by meeting people in their neighborhoods and designing the platform together.
Hailey BrewerSenior Portfolio Director, IDEO New York