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Jobs

Digital Transformation Technology Lead

In a nutshell

IDEO London is looking for a senior technologist to help shape and lead IDEO’s digital transformation practice, both internally and for our clients. You will build deeper technology expertise into IDEO London’s multidisciplinary teams of designers and developers, to better enable our clients to develop and deliver digital products and services.

You will be an integral part of the IDEO London team, and will also work closely with our partners Public Digital, who bring a wealth of experience in transforming governments and large organisations around the world to adapt to the internet era.

Why is this role important for IDEO’s work?

This is a new role to IDEO London and one that we hope will be an exciting opportunity for you.

IDEO has worked at the cutting edge of technology, delivering innovative digital products and experiences for clients many, many years, from designing the first mouse through to taking today’s clients into a creatively competitive digital space. We are now building on this expertise by offering digital transformation services. For our clients, adapting to the culture, processes, business models and technology of the Internet-era is becoming ever-more essential to future proofing their business.

We see this role as being a key driver to IDEO and our clients’ success in this field.

Once here you will:

To be successful at IDEO a passion for experience design is vital. You’ll need to engage fully with the creative process of putting the needs of users and customers first. You’ll also need to provide practical technology leadership and expertise. You’ll help our clients understand their technology and data systems, and you’ll help them understand how these will shape and influence their digital transformation strategies. You’ll be excited by the opportunity to lead and shape our growing technology and development capabilities in IDEO London.

What does IDEO offer you?

Ask anyone in IDEO London why they like working here and they will say it’s our people and the diversity of challenges. It’s a place where you can use design thinking to solve complex problems for our clients, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism.

We certainly work hard, but we also intentionally focus on our culture to design events where we pause, create, and connect. We encourage our community to bring their whole selves to work and respect the need for work-life balance.

IDEO provides you support and development throughout your time here, while allowing for autonomy in the design process and in your career.

IDEO has had a studio in London for over 30 years. Over that time, we have grown in the scale of our influence and impact.

Although we still work across every industry and sector, our consistent purpose to deliver positive impact through design has meant that we have enabled companies all over the world to be creatively competitive.

Relevant experience and mindset:

  • You have hands-on experience of a broad range of technology systems, with a strong emphasis on open source, internet-era technologies.
  • You’ll have experience growing technical expertise in teams. You’ll bring your passion for technology, and develop a strong technology practice to augment IDEO’s world-leading expertise in design.
  • You are able to converse easily with, and translate between, non-technical stakeholders and technical practitioners.
  • You’ll be able to assess the data and technology landscape of our clients, many of whom will have complex legacy systems. You’ll be able to look beyond any immediate technical barriers and understand and make recommendations on how to build secure and scalable internet era technology and services around them.
  • You can make and clearly explain strategic technology recommendations. You’ll advise clients on how their existing technology landscape might shape which projects/creative pilots they prioritise.
  • You’ll constructively challenge the status quo, and be able to build consensus and understanding with your stakeholders.
  • You’ll be credible with senior clients and communicate technical concepts so they are understood by all.
  • You see technology as an enabler. You’ll thrive in our creative environment and have a passion for solving problems for users in accessible and creative ways.
  • You will have a track record of building and running great digital services that creatively work with existing systems and business models to meet user needs.

Equal Opportunity Employer

IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.