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Office Manager (IDEO Client)

In a Nutshell

IDEO is working with one of their clients based out of Palo, CA to help them find an Office/Operations Manager. This person will be inclined to pitch in with whatever is needed at the moment – channeling hospitality and organizational sensibilities and has a knack for relating to all kinds of people. This person sees the larger picture of how studio experiences inspire creative work and cares deeply for the well-being of others. We expect the Office/Operations Manager to have a “no task too big, no task too small” attitude with a natural inclination to get their hands dirty.

Once you are here you will:

Your role as an Office/Operations Manager will vary but may include:

  • Contribute to the day-to-day running of the office (calendaring, hospitality, logistics, supplies), in a hands-on manner.
  • Partner with People Ops on keeping a pulse-check on office culture and organize the company's events and team activities.
  • Support office space reorg, remodeling, and moving.
  • Assist the teams with booking meetings and event spaces.
  • Onboard new hires, including ordering furniture and equipment as needed, setting up a workspace, providing guidance on office policies, providing requested office allowance supply and tracking usage of office allowance.
  • Own all aspects of vendor management (office and facility related), including building positive working relationships, benchmarking, performing the on-going evaluation.
  • Assist remote teams and hiring managers with finding affordable short-term and long-term lodging arrangements for headquarter visitors.
  • Maintain stock of the company's SWAG, supply, water, and food.
  • Partner with Finance team in preparing and managing office and facility budgets.
  • Assist in keeping the company's records complete and accurate in accordance with filing policies and procedures, suggest and implement policies that improve efficiency.
  • Host C-level executives, as well as other companies and political figures, and go above & beyond in providing hospitality services.

Relevant experience and mindset:

  • 3-5 years of experience in a related role.
  • Excellent coordination, time management, and organizational skills.
  • Natural ability to prioritize tasks.
  • Success at managing a high-volume of responsibility in a fast-paced environment.
  • A “no job too small” mentality.
  • Enthusiasm for collaborating with a variety of personalities and work styles.
  • Proficient with standard cloud-based applications (Google Apps).
  • Helpful and empathetic, able to think and react on your feet.
  • Calmness and resilience, comfortable with handling tasks and meeting deadlines in a fast-paced environment.
  • Interest in working in a creative environment.

Questions for you

Tell us about a time when you were in charge of something and it all went horribly wrong. What did you do to get it back on track?

Tell us about one organizational tip you think everyone should know in order to stay one step ahead.

Application requirements and instructions:

Please apply with a resume and cover letter (yes, we read cover letters). Don’t forget to answer our questions! 

Equal Opportunity Employer

IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

Apply now
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