Design Thinking begins with deep empathy and understanding of the needs and motivations of people. IDEO Cambridge is in search of a Sr. Design Researcher who is passionately curious, radically inspired by people, surfaces great insights, and collaborates on a design team to create human-centered products and services.
We find that there is no one background that begets a great Design Researcher. Instead, we’re open to a diverse array of past experiences–from journalists to anthropologists, analysts to activists, musicians to psychologists, and beyond. The most important qualification is that you’ve had professional experience connecting with people deeply, surfacing crisp insights, and creating action plans and strategies based on your learnings.
Great design connects deeply to human needs, and design researchers craft the way in which we go about to uncovering them. Design Researchers lead clients and teams through a journey of human-centered research and inspiration to discover, interpret, and communicate insights and opportunities in an inspiring way. They bring to life the voice of the people we’re designing for.
IDEO is a place unlike any other. It’s a place where you can solve diverse, complex challenges for our clients, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. Sure we work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.
If you identify with our values, are excited about great design, and would like to contribute to our studio, we would love to see your resume, cover letter, and portfolio. Your portfolio should include 3 examples of projects you’ve worked on in a research capacity. We recommend choosing projects that illustrate your breadth of qualitative research skills in a variety of scenarios. We know that you are a researcher, and perhaps not a graphic artist, but use this portfolio as a way to showcase your communication skills, both visual and written. In your description of 3 example projects, include details on:
We know that many of you are coming from fields outside of design. That’s excellent! We think of design very broadly. So, include examples of products, services, programs, businesses or organizations, or experiences to which your research has contributed. The portfolios that are most successful during the initial screening process are those that emphasize how you used your research skills to create something new as opposed to evaluating or understanding something that already exists.
We’d love to hear from you. Please apply with a resume, cover letter (addressing the pop quiz above), and a portfolio or relevant work samples. When submitting your work samples/portfolio, please indicate your specific role(s) and contributions for each project presented.
IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.