IDEO Munich is looking for an enthusiastic, motivated and thoughtful Experience Specialist to join our Munich team.
You will work as part of the Experience Team in delivering an outstanding level of support to the studio, which in turn will drive our fast paced, but extremely positive culture. As a cornerstone of the studio you will be a go-to for all the requests from our broader team, as well as a welcoming IDEO ambassador to clients and employees alike. Working most closely with our Experience Team you will grow to share responsibility for leading our client and employee experience in IDEO Munich.
An Experience Specialist at IDEO makes the biggest impact by being extremely organised, flexible and service driven. Imagine yourself as a concierge to our studio.
Experience Specialists are fundamental to our business, because they help our teams be their best selves - whether that’s through choosing appropriate food and drinks for events, workshops, the setup of the project spaces that cater to that team, or thinking over and above on the visiting arrangements of our clients. We count on our experience specialists to help design teams stay on top of things, show up confident, be ready to take on any conversation, and take part in maintaining client relationships.
Ask anyone in IDEO Munich why they like working here, and they will say it’s our people and the diversity of projects. It’s a place where you can solve complex challenges for our clients or the organisation, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism.
We certainly work hard, but we also intentionally focus on our culture to design events where we pause, create, and connect.
We encourage our community to bring their whole selves to work and respect the need for work-life balance. IDEO provides you support and development throughout your time here, while allowing for autonomy in the design process and in your career.
IDEO has had a studio in Munich for almost 20 years. Over that time, we have grown in the scale of our influence and impact. Although we still work across every industry, and sector, our consistent purpose to deliver positive impact through design, has meant that we have enabled companies all over the world to be creatively competitive.
You are asked to set up a lunch for a 10 person client for tomorrow in Munich - what would you do?
(we would like you to think about client experience, excellence, organisation skills, budgets, thoughtfulness)
Please answer in no more than 300 words plus images.
Please apply with a CV, cover letter and response to your answer no later than Friday 7th June, 11pm CEST 2019.
IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.