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Program Manager for Digital Labs, The Teachers Guild

In a nutshell

IDEO San Francisco and The Teachers Guild is in search of a Program Manager for a one year contract. This person will be a design thinking educator who will grow an online and in-person professional learning community that activates a national network of educators and partners to tackle education’s most edgy problems through multi-stakeholder Design Collaborations. They will lead a highly visible program that catalyzes innovative solutions through online community management, product and program marketing, and partnership building. The Program Manager will be an integral part of The Guild team, with opportunities for extension beyond the one year contract.

Why is this role important for IDEO’s work?

At The Guild, we believe teachers are the innovators education has been waiting for.  The Teachers Guild is bringing design to education through teacher-led change. The Guild runs Design Challenges that galvanize a ground-swell of new ideas to take on some of education’s most pressing challenges.

We bring together a national network teachers, education leaders, and industry experts in online and in-person design teams to innovate and build community.  

We bring together nationwide engagement with local problem solving through awareness campaigns, an online design lab, local design teams, and fund to implement and spread the most promising solutions.  Program Managers in this role are self-starters who are natural relationship builders, believe in empowering teachers and industry partners, are digitally fluent, love powerful storytelling, and embrace both ambiguity and teamwork.

Once here you will

Build Strategic Partnerships

  • Build strategic partners for each design challenge,  identifying diverse stakeholders to engage in and amplify the impact and reach of design challenges
  • Maintain key strategic relationships over the entirety of design challenge lifecycle
  • Report out and share insights to partners throughout process
  • Run in-person workshops to steward partner groups through the design process

Drive Digital Engagement

  • Create and implement targeted and coordinated campaigns to boost online engagement and drive awareness of Design Challenges through social media and Mailchimp
  • Track design challenge engagement key performance indicators (KPIs) and respond to unique engagement needs

Coach Ideas

  • Define a community management strategy to effectively coach teachers’ ideas, guiding teachers’ ideas from conception to execution
  • Serve as a guide to teachers in design teams by consistently responding to their ideas and questions
  • Implement rigorous selection process to identify and surface top ideas, informing impact evaluation and strategy
  • Build deep and trusting relationships with teacher design teams (teachers, school principals, and others)

Be Impact and Learning Driven

  • Partner with the Learning & Impact Specialist on measuring mindsets, quality of teacher-design ideas, and impact outcomes
  • Design a learning dashboard that tracks engagement, progress, impact, stories and insights

Relevant experience

  • Educator grounded in innovation processes with at least 3 years of teaching experience, preferably in public schools
  • Love of all things digital and online -  savvy with online strategies to enhance engagement
  • Experience creating far-reaching marketing campaigns
  • Demonstrable comfort with design thinking
  • Ability to collaborate with cross-cutting teams across multiple organizations
  • Thrives in fast-paced, rapidly changing work environments
  • Driven to address diversity, equity, and inclusion gaps in education
  • Self-driven problem-solver who embraces ambiguity and team work
  • Teacher obsessed

Application Requirements

To apply, submit a resume, cover letter and answer these two questions in the online application.

  1. Create an account at www.teachersguild.org . Based on what you see, what are the biggest strengths of the community? What are the biggest weaknesses and how would you go about addressing them?

  2. Tell us about a time you participated in an online community. What did you like about it? What was it missing? How would you apply this experience to building out a truly outstanding experience within The Teachers Guild online experience?

Equal Opportunity Employer

IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.