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Jobs

Business Development Lead

In a nutshell:

We’re looking for someone who will relish the opportunity to build client relationships and work with design leaders in translating challenges and questions into opportunities for innovation. This role is a combination of strategist and “closer”, and requires experience with client service skills, design sensibilities, and business acumen. Our work environment appeals to self-directed, flexible team players.

Why is this role important for IDEO’s work?

As a Business Development Lead, your role will be to partner with our design leaders and community in identifying interesting clients, setting-up the right conversations, and shaping projects for our design community. You’ll work alongside our portfolio leads and designers to ensure that we cultivate client relationships in a thoughtful and strategic way, while always prioritizing great design.

Once here you will:

Showcase and develop strategic thinking, storytelling skills, and business know-how. Things you will have an opportunity to do in this role:

  • Find the overlap between our clients and IDEO: A key component of your role is to understand what our clients are asking for, what they need, and how that overlaps with IDEO Palo Alto’s craft and business vision. This will be the starting point for shaping engagements and activating teams.
  • Contribute your unique point of view: You will be asked to bring your experience and passions to help shape the stories we tell and the work we do. We are looking for someone who has demonstrated a point of view in the following areas: humanizing technology, designing mobility of the future, designing for augmented reality, or venture design.
  • Communicate IDEO’s value in compelling ways: Business development is where IDEO’s design and storytelling process begins.
  • Understand and craft our design projects: You will be responsible for looking at the landscape of design at Palo Alto to understand the core and edges of our content, methodologies, and process. You will be asked to bring that knowledge to bear in scoping project approaches, teams and fees that meet the client’s objectives.
  • Scope our design work: We need you to quickly grasp the implementation and build process of designing and bringing our products and services to market.
  • Enable us to work smarter and better: You will support the “business” of doing business development. Qualifying leads, writing proposals, guiding relationships and communications with clients, and navigating the internal processes of scoping projects and assigning teams are all critical to your role.

Relevant experience:

  • Undergraduate degree preferred
  • Minimum of 7 years of professional experience in a fast-paced environment preferably in a client-facing role
  • Fluency in the language of tech and the design process
  • Experience with the agile development process and working with development teams, as well as familiarity with the process of designing, building and launching design projects
  • Excellent written and verbal communication skills
  • In-depth experience in working with executive-level individuals and teams
  • Client service skills, such as facilitating/public speaking, consulting, and/or project management
  • The ability to multi-task and work efficiently and effectively in a dynamic, fast-paced environment
  • Proven track record of building meaningful, trust-based relationships with clients
  • Facility and comfort with developing connections with people inside and outside of an organization

What does IDEO offer you?

IDEO is a place unlike any other. It’s a place where you can solve complex challenges for our clients or the organization, alongside thoughtful individuals who lead with curiosity, empathy, and optimism. Sure we work hard, but we also intentionally craft moments that allow our community to pause and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.

Some previous projects to check out:

A New Way to Vote for the People of Los Angeles

Beyond Cars: Designing Smarter Mobility

Improving Quality of Life for Young Adults with Schizophrenia

Application instructions:

Please submit your resume and cover letter.

Equal Opportunity Employer

IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.