LIBERATING INTELLECTUAL PROPERTY FOR GE & MOMENTIVE PERFORMANCE MATERIALS

Developing commercially viable products for a dry, easy-to-use anti-friction material

GE knew its Advanced Materials division was on to something when a team of in-house chemists developed a boron-nitride–based powder that was surprisingly nice to the touch. But the compound, though clearly useful in the semiconductor processing industry and as an additive in the cosmetics industry, lacked a broader place in the marketplace. To move beyond having applications in two narrow niches, GE asked IDEO to look for new commercial applications for the familiar material.

The substance is an industrial compound with unique properties—it’s dry, exceptionally lubricious and odorless, clean, and easy to use. During the summer of 2006, IDEO studied the powder’s attributes and the needs of people faced with all sorts of friction-plagued tasks, from DIY enthusiasts and carpenters to runners and masseuses. IDEO held structured brainstorms and asked how might the material’s technical value be combined with humanistic attributes and moved, ultimately, into new markets.

The brainstorming sessions generated a list of applications, and from there, the team identified and observed people associated with these applications. IDEO engineers, material scientists, and designers spoke with and watched people in a variety of fields. They also studied extreme users, including an ultra-distance marathoner who went on 100-mile runs. The team compared the existing solutions these people used with the boron-nitride…

[Continue reading]

Project date: 2007