Filtrete Water Station for 3M

Convincing bottled-water users to adopt eco-friendly drinking habits through convenience and taste

Wanting to convince current bottled-water devotees to bottle their own tap water instead, 3M approached IDEO to help design a consumer- and environment-friendly water filtration product. Unlike the company’s other water filters, which are installed under the sink, 3M wanted to create a more intuitive, countertop-worthy system that would take advantage of its new “real-time” water filtering technology and appeal to those with on-the-go lifestyles.

Going into consumers’ homes with rough, working prototypes in hand—over a dozen different types of pitchers, jugs, individual and multiple-bottle systems were shown—the IDEO team watched people struggle to filter water in crowded sinks, spill water on floors and counters, and complain about the slow filtering times of current products available on the market.

It soon became clear that to convince hard-core bottled water users to adopt “greener” drinking habits, 3M would have to deliver strongly—and unfailingly—on promises of better tasting water, convenience, and portability. Armed with these insights, designers and engineers from IDEO and 3M collaborated closely on a hit-list of product must-haves: user-friendly interaction ergonomics, no-leak valve closures and sealing mechanisms, eco-conscious design choices, and an iconic, contemporary look and feel.

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Project date: 2010