Devorah Klein
Devorah Klein is a human factors specialist in the IDEO Boston office, working in the Health practice. Her focus is on understanding the social, behavioral, emotional, and cognitive factors that shape how people use products, services, and environments. She has broad experience across many industries and for clients such as Eli Lilly, GSK, Baxter, and Tyco-Kendall. At IDEO, Devorah has been leading work on Design for Adherence. By thinking about Adherence as a design problem, she can help diagnose the specific adherence challenges, identify the critical opportunities, and use design tools to craft targeted solutions. These tools are proving useful in the world of healthcare and beyond. In addition, she has helped develop new methodologies for both gathering information in the field and better analyzing and synthesizing the data collected, to strengthen the link between research and design. Devorah holds a Ph.D. in Cognitive Psychology from University of Illinois at Urbana-Champaign, and often brings insights to projects from her earlier research into context, language, and ambiguity resolution.
Topics Devorah speaks on:
- Adherence
- Design Research
- Design Thinking
- Health & Wellness
- Human Factors
- Human-Centered Design
Prior speaking engagements:
May 2008, “Design Thinking for Entrepreneurs: Identifying New Markets and Developing the Winning Product or Service,” Nantucket Conference
Published works:
“Medication Adherence: Many Conditions, A Common Problem,” Human Factors and Ergonomics Society (October 2006)