The Latest News
Ministry of Manpower Employment Pass Services Center Experience
Collaborative Service: How Doing Less Can Satisfy Customers More
In a 5-page feature, IDEO designers Heather Emerson and Ashlea Powell show why service providers who recognize our growing desire to navigate our own experiences are on their way to greater customer satisfaction.
Secretary Clinton mentions IDEO's work with Somalia's Refugees
U.S. Department of State
United States Secretary of State Hillary Clinton announces that the U.S. State Department will be working with the American Refugee Committee (ARC) and IDEO on the “Neighbors” campaign to raise awareness and funds for the relief effort in Somalia. A video and transcript of the speech are available here.
To read more about IDEO’s prior work with the American Refugee Committee read here.
Differentiation through innovation
First Business News on Chicago Studios LEED Certification
U.S. news show First Business News covers the IDEO Chicago office’s LEED updates. Watch the segment here.