Position Summary

IDEO is searching for an Organization Design Specialist to further build on capability related to organizational design and transformation across multiple sectors. We are looking for a designer/design thinker who is an agent of change. A successful candidate is willing to challenge outdated wisdom around existing structures and practices. Qualified candidates possess several years of strategic and demonstrable experience working within large business and/or corporate environments. Preferred industry expertise encompasses one or more of the following: Consumer Experience and Service Design, Health and Wellness, Public Sector, just to name a few.

Skills desired are culled from a combination of Change Management, strategic Human Resource Management, or Organizational Development/Psychology. A background in design or experience in a creative environment is a plus. Please be aware this job will demand direct participation as a key contributor. This role will also require business related travel (approximately 30%).

IDEO is widely recognized as a world leader in the design of products, services, environments and strategies that enable our clients to grow their business. Our innovation efforts are focused on human centered design and applying our holistic and highly integrated methodologies to significant challenges. In all aspects of its work, IDEO seeks to help our clients deliver high value to end-users and a demonstrable benefit to society as a whole.

IDEO’s more than 500 design thinkers are experts in interaction design, engineering, business design, human factors, industrial design, and communications design. They create a culture rich in ideas, experience, and empathy, which define each of our ten locations: London, Munich, New York, Boston, Chicago, San Francisco, Palo Alto, Singapore, Mumbai, and Shanghai.

As an Organization Design Specialist you should be able to employ skills that provide great value for clients while also leading your team to greatness.

Key Activities

Design Skills

• Think creatively to generate design solutions that best address strategic and organizational issues

• Track the latest trends and edge thinking about the future of work and organization.

• Apply skills and experience relating to the organizational structure and people side of work (e.g. Organizational Design, Training & Development, Organizational Psychology, Change Management, Organization Development and HR)

Team and Communications Skills

• Manage client expectations of the project content as it evolves

• Scope and manage project work tasks, timelines and budgets

• Understand business propositions and multiple industries

• Inspire, facilitate and coach design teams to generate innovative propositions for our clients

• Quickly understand a range of Client Organizations and their business and organizational challenges

• Listen with empathy to both client and creative teams needs

• Advise and facilitate decision making amongst C-Suite Executives

• Manage the non-hierarchical structure of IDEO with the often hierarchical structure of client organizations

• Network both externally with clients and internally within IDEO

• Identify risks and opportunities and communicate their implications clearly to the client and project team, identifying occasions when further specialist input might be needed to support the project

• Support business development activities and communicate IDEO’s unique value proposition within the area of organizational design and transformation

Helpful Tips

The Online Application Process:

• Please submit your cover letter, resume, portfolio and/or additional materials as a “Resume Attachment” in the resume attachment section which is located in the Career Center of your application page.
• Attachments must be formatted as an Adobe "text based" PDF, PowerPoint, or Word document.
• If you skip the cover letter section at the start of the application form, please attach your cover letter as a resume attachment per the instructions above.
• Create a profile at OpenIDEO.com to explore how we work and for us to get to you know you better. You'll find a space in the IDEO application form to enter your OpenIDEO username.
• Additional tips can be found in our Careers FAQ.

Equal Opportunity Employer:
IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.